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Customer Ratings & Reviews

Model:
8 64GB GOLD RB
SKU:
6305029
Your price for this item is $219.99

Customer reviews

Rating 4.1 out of 5 stars with 1385 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers value the good condition and affordable price of the pre-owned iPhone 8 64GB, frequently praising its ease of use and camera quality. While many appreciate its performance and size, some buyers noted that the battery life could be improved and that minor cosmetic imperfections were sometimes present. Overall, the unlocked nature of the phone is also a plus for many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,385 reviews
  • Rated 1 out of 5 stars

    Did not last long.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone for my daughter in Nov for a Christmas gift, was not opened until Dec 25th ... today is Dec 29th and battery charges really fast then phone dies even quicker ... now its non returnable of course... i thought these thing were supposed to be checked before people buy it??? There is no was it wasnt doing this and we have only been using for a couple days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BROKEN IPHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the phone and it was broken. The home key was completely nonfunctional. When I returned it to Best Buy they tried to charge me a $45 restocking fee. When I questioned the transaction the fee was removed. I wouldn’t order a refurbished product from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not unlocked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is definitely not unlocked, comes in somewhat poor condition they don’t really do everything that they’re suppose to do in order to get these phones to you in the condition they say they will.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Water damaged phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It died. It has had charging problems from day 1. I took it in to repair it and they found water damage. Mind you I had an otter box water proof case on the phone and it never got near water.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chargers did not work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chargers did not work for all 3 phones I brought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone seems to be operating well and my mom (who we purchased the phone for) is happy with her pre-owned iphone8. The price was certainly reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone8 in a nutshell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition, excellent value. It works very well. The battery takes a little longer to charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has worked great, no issues. Praise God my iCloud backed up, and the information all transferred. Really should get a new case for it. Good deal for money too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some simple cleaning would have been helpful.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the device is working fine and meeting our needs. The refurbishing did not include cleaning out the charging port which meant that the device did not initially charge. It took some tech support to figure this out. A simple cleaning would have preventing me thinking the device did not work. I almost returned it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone was good/ customer support bad;

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought iphone 8 certified pre-own. Got the phone activated on my carrier. After a day I learn the battery was badly degraded. Went back to see if they’d replace the battery under the parts warranty for certified preown phones. Was told I needed to pay $49.99 for a new battery or exchange the phone for a different one. Since it was already activated on my account, I didnt want to pay another $30 to re-activate a new phone since my carrier doesnt allow SIM card transfers from one phone to the next if the phones IMEI is not registered to my account. I would then have to pay another $30 to activate a different phone. Plus there was the risk that the replacment phone also would have a bad battery; these things are getting older. Buyers please know that there is absolutely no warranty on these preowned phones period! I ended up going somewhere else to replace the battery, less headache. I suppose my expectations were set too high, disappointed that I spent way too much money on a used phone. But it works and I’d never buy another.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Improvements

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is always amazing, but the device didn’t reflect the same. After my initial purchase I had to return the phone and get another because of the battery. The current phone has a battery issue, but it does allow me for the time being to be able to have a phone. Phone was in great condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what i needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came quick. Included a charger. The battery on the device is not the best with an 80% battery life. Best buy employees not super helpful when it comes to warranty on the refurbished phone only telling you about the return window.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought three iPhone 8’s and everyone loves theirs. The only problem was that they were suppose to be reconditioned to factory specks and 2 out of three had degraded batteries- one was severely degraded. I would have expected that all the degraded batteries on reconditioned phones be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase….great size and convenient for men. Easy to keep in from pants pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone purchase well worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very reasonable and the iPhone looks like new! Very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my new phone within one day . No down time. Love the new size and eaze with which i can use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Preowned iPhone 8 review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the phone was great, battery health was about 60%

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough even if is used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had have the phone for a month already I bought because I was looking for something economic and reliable at the same time. It was use so I was cheap but cheap never means good the problem i have is that the does not last long enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hans

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone bought it for my daughter she love the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone no problems . I have had it about a month

    I would recommend this to a friend