Customer Ratings & Reviews

Very quick and easy interaction, the gentleman at the counter knew all of the specs and details right away and was very quick to find it when I wanted to purchase it. Device quality is practically brand new besides the obvious battery issues that come with age of any device. Fantastic transaction overall and I’ve been recommending friends to go if they need a phone In a pinch

At present, I am satisfied with the phone. Battery life drains fairly quickly.

limited battery life but phone works extremely well

I purchased one phone & ended up having to return it, due to the first one not being completely erased. The one I exchanged it for works like a charm. Easy set up & everything works.

Great purchase on the fly. Needed a new phone in a pinch and so far so good.

Great phone for the price. Wish there was better battery life

I love it, it’s a great, comfortable phone. I like it

Great starter phone for my son and also a great price for a used phone in great condition.

I love the condition this phone was in. I didn’t even have to change cases from my iphone 7. One gripe i have is that the phone’s battery can drain a bit too fast for me. But that is to be expected from a refurbished product

It was a gift but the truth is that it came in good condition

Love this iPhone it an upgrade from iPhone 7. And does the same thing love it

Great price great phone works like new also being a member allows me to return it without 60 days so if it starts to mess up because of the refurbished option I picked I can always return it and I was able to save money and get the refurbished phone confidently because of then extended return period

Looking for an updated phone without all the newest bells and whistles. Came across this one for under $200. Very easy to transfer data from old iPhone to this one. Exactly what was needed.

Shipped quickly.Phone was is good visual shape,but battery was junk .Had to take to apple to buy a new battery.Wouldn’t hold a charge .When I checked in settings it showed the battery was bad .Apple confirmed this .Cost me an additional $69 dollars for a new battery.Refurbished means good working order.

The service was excellent! I order it online and it was ready in less than an hour. The phone works great!

By itself, the phone works fine for what I paid for it. Setting it up was kind of a pain, but the phone works.

Fully refurbished older I-Phone perfect as a back-up phone. Representative was able to obtain all the necessary specifications.

Great buy, no problems with the phone and it was a great price.

I owned this same phone previously and really liked it, and was looking to replace it. Best Buy offered the most competitive price for the phone, and it was packaged very well. I did not have any issues getting it "up and running" with my carrier (XFinity Mobile), and I have been using it now for nearly a month without any problems whatsoever - great purchase!

I needed this as an "emergency backup" camera for long-form video shoots. I decided to return it because I needed one with larger storage capacity. But it worked as advertised. Battery could last longer.