Customer Ratings & Reviews

Battery was at only 75%. I thought they should have listed what % the battery was at.

This product came as described. It works well and provides good value for the cost.

I’ve bought it as a present for a cousin 2 months ago she didn’t say anything and she usually complains about everything so that means the phone is good

This phone works great. It's 4G, as a 2nd Gen, but that doesn't hold me back as it's mostly used for calls. Excellent condition, like-new. I didn't understand all the intricacies of transferring the old phone info to the new one but the Geek Squad was super-helpful.

bought this phone for my grandson because he is young and wanted to see if he could keep it nice. it has been 6 months, and the phone is doing great.

I think a new one would have been much better as I have to plug this one in almost as often as my iphone 6. Also this one is harder to open with the home button

The phone came in looking great. No scratches no flaws. Battery life is acceptable. This model has a smaller battery so it'll need recharging more often. Otherwise shopping was excellent, the phone itself is flawless.

Great Phone,practically brand new! Very happy, and saved money in the process.

Good for an iphone that I just need for messaging I guess. The family have a texting group where they can't add me without creating another one or something so I was using my iMac to message until I got this and I connect it to the wifi at work and home so I can receive their messages instead of booting up my computer. It dies pretty fast though. Only lasts a day or so without charge. I can't say much about anything else since I just use it for the messages. So if you just want it for that it's good, otherwise get an android.

Wow! Amazing phone with great functionality. Great size for the average iPhone user.

Good price - phone works as described. Screen and camera are intact

Ecxelente Quality Very good conditions The best phone

Works great, no complaints here. :::::::::::::::::

It did what I needed to do. I use this to forward. Text messages from an old number easy

Great phone for kids not to expensive to have the iphone Qualities

Phone was in excellent condition. It had all the information i needed to active this cell with my carrier! Arrived on time, truly satisfied with this purchase.

Has it’s corks but works faster than the 13 I got :)

My phone works great no problems no issues with the screen no scratches on the front or back love it

Easy purchasing and quality refurbished item. There were a couple of scratches on the item itself. However, with a quality case protecting the item, no one sees the scratches and it looks brand new. System runs a bit slower compared to newer iPhones however, it is still able to function as it should.

This is my first time purchasing a used device from BestBuy, and the experience so far has been great. I needed an inexpensive phone to receive work calls to, and so far this phone has met all my expectations. I’ll definitely purchased a used device from BestBuy in the future.