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Customer Ratings & Reviews

Your price for this item is $194.99

Customer reviews

Rating 4.3 out of 5 stars with 881 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the excellent condition and ease of use of the pre-owned iPhone SE (2020), along with its performance and camera quality. Many appreciate the phone's size and the competitive price point. However, some customers note that the battery life could be improved, and a few mention that the storage capacity is limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 881 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my 12 year old son. He's had it for over a year already. Works great, doesn't freeze or slow down.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great phone, great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a phone for my dad, who doesn’t need all the best features on the latest smartphone. We just needed a simple iphone since our family is all in the ios ecosystem. This fit the bill and was available open-box in nearly perfect condition for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good color and siz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent phone I liked it. I think the chances that you would really receive a product are pretty small, I don’t like big phones, more easy for me to use small phone at the same time a lot of good options , You would have a much better chance of this product

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pre-owned Apple phone was great. And has been working very well. The tac was not able to open the phone to chance the sims card. I did go to the Target Store and a tech there took care of the sims card at no cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far and zero issues. My son was super excited to get his personal phone at the age of 8years old.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy Unlocked iPhone Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fairly priced, unlocked iPhone. The purchase was easy and it was easy to swap sim cards and activated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just get it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my child with special needs. It is perfect for his communication apps and he feels so proud to own an iPhone. I definitely would recommend this model because it is sleek and user friendly with a button instead of the swipe up feature on the screen. Also, I am relieved that it is water resistant and quite durable!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very nice, son didn’t know was pre-owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous the phone would be dirty or not nice, but It was great! I got this phone for youngest son as it is cheaper & he is 11 & only has Wifi for now. Only concern is battery life, but has been ok so far- Glad I bought it. Put it in new iPhone box w/new cords - it did the trick for Christmas : he knew a brand new $$$ phone wasn’t happening & not necessary at this time

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    An upgrade for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old, old SE was starting to be unreliable and finding this as a replacement suited my needs very well. Did not break the bank and nearly everything transferred over smoothly. A big upgrade for me, maybe not so attractive if you have higher expectations from your iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this iPhone for my daughter, its in great condition device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Used or Refurbished always Better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for My Son, works Great! Never had a Problem with Used products from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in very good condition on appearance. Phone worked very well and happy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone es

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omgg I really loved my iPhone es great price I recommend getting it if you can!!!great quality

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    iPhone SE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone is good but battery health is not good. Its less than 80% and its discharging very fast. Please make sure before purchase any iPhone check battery health first.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works terrific had for some time now with no complaints nor issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so sleek. I am happy with my purchase. Grab one if you can.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Se 2nd gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good condition, works brand new. Very much satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    12 year bold girl phone crisis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new! I got this for my grand daughter after she broke her phone. She couldn’t live without her phone, thank you Best Buy for an affordable replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in excellent condition would recommend buying,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to get emails on my phone.Also, calls are being blocked and going straight to voicemail. The recording states VM is full.

    No, I would not recommend this to a friend