Customer Ratings & Reviews

Has it’s corks but works faster than the 13 I got :)

Super fast, responsive, light weight and fits in my hand

Easy purchasing and quality refurbished item. There were a couple of scratches on the item itself. However, with a quality case protecting the item, no one sees the scratches and it looks brand new. System runs a bit slower compared to newer iPhones however, it is still able to function as it should.

This product came as described. It works well and provides good value for the cost.

Looking for an updated phone without all the newest bells and whistles. Came across this one for under $200. Very easy to transfer data from old iPhone to this one. Exactly what was needed.

Easy process phone was as advertised working great.

This is my first time purchasing a used device from BestBuy, and the experience so far has been great. I needed an inexpensive phone to receive work calls to, and so far this phone has met all my expectations. I’ll definitely purchased a used device from BestBuy in the future.

This was a phone for my dad, who doesn’t need all the best features on the latest smartphone. We just needed a simple iphone since our family is all in the ios ecosystem. This fit the bill and was available open-box in nearly perfect condition for a good price.

I was nervous the phone would be dirty or not nice, but It was great! I got this phone for youngest son as it is cheaper & he is 11 & only has Wifi for now. Only concern is battery life, but has been ok so far- Glad I bought it. Put it in new iPhone box w/new cords - it did the trick for Christmas : he knew a brand new $$$ phone wasn’t happening & not necessary at this time

Although I was locked out of my phone shortly after I purchased it… the price and value of the phone was worth it to me. Still navigating how to unlocked the unlocked device however when I’m able to unlock it it’s one less phone I have to worry about paying off.

Phone was in excellent condition. It had all the information i needed to active this cell with my carrier! Arrived on time, truly satisfied with this purchase.

I got this as a gift for my child with special needs. It is perfect for his communication apps and he feels so proud to own an iPhone. I definitely would recommend this model because it is sleek and user friendly with a button instead of the swipe up feature on the screen. Also, I am relieved that it is water resistant and quite durable!

iPhone is good but battery health is not good. Its less than 80% and its discharging very fast. Please make sure before purchase any iPhone check battery health first.

Great condition phone the store did a great job helping me find it even though they weee extremely busy they took the time to get me the phone I needed thank you best buy

Good price - phone works as described. Screen and camera are intact

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It was a nice gift for my husband which he liked for he can just put it in his pocket and not so complicated because he’s just a simple guy and not techie.

My spouse had a IPhone 7 for a few years and it was a great phone so I purchased this phone and hope she gets a lot of use out of it,she only knows how to call out and receive calls bc she had a stroke a while ago and now gas early stage of Dementia.

Very good condition, works brand new. Very much satisfied.

An excellent phone I liked it. I think the chances that you would really receive a product are pretty small, I don’t like big phones, more easy for me to use small phone at the same time a lot of good options , You would have a much better chance of this product