Customer Ratings & Reviews

Loved service. Pickup was easy and fast. I like shopping at Best Buy.

As advertised i love that it was refurbished and still brand new looking

Battery was at only 75%. I thought they should have listed what % the battery was at.

Fully refurbished older I-Phone perfect as a back-up phone. Representative was able to obtain all the necessary specifications.

Some of the Features are NOT WORKING I.e. Sound & Haptic - Doesn't Ring, or Ding or Swoosh

Easy purchasing and quality refurbished item. There were a couple of scratches on the item itself. However, with a quality case protecting the item, no one sees the scratches and it looks brand new. System runs a bit slower compared to newer iPhones however, it is still able to function as it should.

I was nervous the phone would be dirty or not nice, but It was great! I got this phone for youngest son as it is cheaper & he is 11 & only has Wifi for now. Only concern is battery life, but has been ok so far- Glad I bought it. Put it in new iPhone box w/new cords - it did the trick for Christmas : he knew a brand new $$$ phone wasn’t happening & not necessary at this time

The service was excellent! I order it online and it was ready in less than an hour. The phone works great!

iPhone is good but battery health is not good. Its less than 80% and its discharging very fast. Please make sure before purchase any iPhone check battery health first.

This was a phone for my dad, who doesn’t need all the best features on the latest smartphone. We just needed a simple iphone since our family is all in the ios ecosystem. This fit the bill and was available open-box in nearly perfect condition for a good price.

This is my first time purchasing a used device from BestBuy, and the experience so far has been great. I needed an inexpensive phone to receive work calls to, and so far this phone has met all my expectations. I’ll definitely purchased a used device from BestBuy in the future.

I got this as a gift for my child with special needs. It is perfect for his communication apps and he feels so proud to own an iPhone. I definitely would recommend this model because it is sleek and user friendly with a button instead of the swipe up feature on the screen. Also, I am relieved that it is water resistant and quite durable!

I’ve bought it as a present for a cousin 2 months ago she didn’t say anything and she usually complains about everything so that means the phone is good

Very good condition, works brand new. Very much satisfied.

Legit, value for the money. I will recommend this product excellence

My spouse had a IPhone 7 for a few years and it was a great phone so I purchased this phone and hope she gets a lot of use out of it,she only knows how to call out and receive calls bc she had a stroke a while ago and now gas early stage of Dementia.

Works great, and is in almost brand new condition! Thanks Best Buy for great tech at an even greater price!

We had a great experience purchasing this phone for our son.

An excellent phone I liked it. I think the chances that you would really receive a product are pretty small, I don’t like big phones, more easy for me to use small phone at the same time a lot of good options , You would have a much better chance of this product

Good purchase, item was in a good shape and it is functional