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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 962 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 962 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely buy again, came in handy for my smaller children

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    From Best Buy A Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my 12-year old daughter. I received an excellent deal on it . My daughter's happy with it. She loves the overall speed going from app to app as well as the clarity of all the pictures she takes.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Works wonderful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone for the price and looked almost new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for little

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice work like new very good prize the quality are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift for youth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my grandchild. Worked great and serves its purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone for music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an anniversary gift for my husband since they don’t make iPods anymore this was my only option. It works great just have to download music under WiFi and the. Your good to go. Nice slim size love the color and works awesome. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jasna

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite phone. Very practical, very fast, battery lasts well, sounds great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchase of cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase online had no problem picking it up

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    12 year bold girl phone crisis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new! I got this for my grand daughter after she broke her phone. She couldn’t live without her phone, thank you Best Buy for an affordable replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Easy to use. Sharp looking. Ideal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Look no further

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and it is refurbished I will always to for a refurbished before paying full price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my 12 year old son. He's had it for over a year already. Works great, doesn't freeze or slow down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The phone is operating perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids loved there phones they had everything I needed in stock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good replacement phone when my other one fully died

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our grand daughter ! She loves it and it is easy to use !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No blemishes on the phone. Clean and shiny! Although I haven't owned it very long and have yet to have a session with someone more savvy about these things, it seems to work fine. At only 64GB, it is double my old phone which I never had an issue with but I'm asked repeatedly if I wish to buy more storage. I would recommend to friends/buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    excellent purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking iPhone no scratches looks Brand New very good buy (l can say) just might buy another one will soon. Do recommend to anyone safe to buy from here Thank you Best Buy!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refurbished apple cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone works great just like the new one i had at one time

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Okay used iphone needs new battery at this price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this iPhone for my mither who has never owned a smartphone. At this price and coming frim Best Buy, I would hope they’d replace the battery with a new one. Phone out of the box has warnings that it needs a new battery. Its advertised as “certified,” I would think the battery would be new. Then to top it off, Best Buy doesnt have the battery in stock for advertised “same day replacement…”

    No, I would not recommend this to a friend
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