Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 946 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 946 reviews
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea still have it to this day. Will never trade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient little phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered ahead of schedule and exactly as expected. I was kind of worried with this being the first refurbished item I have purchased, but everything is working great!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    IPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item came as described. It is earl innings for my purchase - so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter IPhone for a first IPhone for a kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome value. Best Buy pulling through once again

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    I don't know if I would buy it again.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as we received the phone, I identified that the battery was having a problem taking charge. We changed the charger many times and we also tested with another phones. Right on the next day, my son let it fall and the back glass got broken so I didn't even try to replace this product but it looks like brand new when we received it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Urgent Cell Phone Purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was stocked locally. Easy pickup. I prefer to only buy refurbished iPhones, and this one is in “like new” quality. Looking to purchase a second one for a family member shortly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect condition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works perfect! Love it! Bought as a gift and my son entertained himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing people skills quality items

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People here are great and attentive first of all and i was more thens satisfied with my purchase

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Almost a 5!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would easily give this a 5 with one exception. The battery is at 84% and does not have much life left.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I’m happy and learning iPhone vs Android

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m learning with this phone and enjoying the way it works. No issues and taking steps to make sure all goes smoothly. For the price Yes even better.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Can tell it was refurbished to a good standard. Battery was not new but at a reasonable 48%. No damage to the device to be seen.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    9/10

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone overall. I haven’t had it too long but battery capacity is at 83 percent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 13 year old and she’s never been more happier. I waited to write this review to make sure there were no problems, well let me tell you….absolutely nooooo problems at all!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great my 8 years old granddaughter was happy to get it for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in excellent condition would recommend buying,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! It’s always nice to find good products at Best Buy !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT IPHONE!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love This Apple - iPhone SE, has everything I hoped for plus much more. . . Five Stars! would recommend this iPhone to anyone looking for quality and a great price! - RG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this used and didn’t have any issues. However, it did struggle reading a SIM card. Nonetheless, the cellular provider offered an E-Sim and everything was good.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfect starter

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service provider was sold out of IPhones and has been. I ordered this one and got it in a few days. being used its in excellent condition. you would never know its preowned

    I would recommend this to a friend
Sponsored