Customer Ratings & Reviews

While I understand that it is refurbished (or gently used or whatever phrase you want to put on it), they need to do better job of removing old info from the phone before reselling. Bought this for my son in middle school and when we started it up it still had the Instagram (and other info) of the previous user. Oddly enough my son actually goes to school with the girl who previously owned it. Small chips and scratches but nothing extremely wrong with the phone otherwise. Picking up the phone from the store I will admit was quick and painless.

Nice IPhone it works great and fast nice for the price

this older style SE phone/cell is a great size for your pocket has plenty of power -battery last almost all day with more than average use

This was a perfect gift for my teen who went from android to iphone. It's small,has a good amount of storage, and easy to use.

The phone was in great condition and runs smoothly, battery life also excellent . What I didn’t enjoy was the sales person trying to make me buy a more expensive product. I gave a maximum price I wanted to spend but he kept trying to push more expensive phones when I told him already what I was looking for.

It is my daughter's best friend, an excellent addition, reliable

Arrived on time. Cosmetically in excellent condition. It was a gift and Hasn't been activated.

The phone was practically new! Battery charge all the way to 100%. No scratches. Amazing purchase great price

Bought for my daughter. It was in great condition. Always pleased with the refurbished items.

item arrived early in perfect condition, everything works great! my daughter loves it.

Good backup phone since my other phone broke. Only thing is the battery drains quickly due to the new IOS updates. But fully charges very fast too.

After ordering 2 IPhone 7, and having bad experience with both, I ordered the SE and I was finally given the phone I needed.

It didn’t cost much at all and the battery life is great and not to big or small to fit in pocket

The phone aesthetics are perfect - looked brand new. The battery, however, has a max charging capacity of 78% (as in the threshold found in settings). Wish I would have known that before purchasing.

It took us a while to get it started, but we’re finding the services we need. The customer rep (Jocelyn?) was patient and helpful. Thank you.

Great phone for my grandson. has every thing he needs and did not cost alot.

Was worth buying from Best Buy and stuff was easy buying

Few scratches but still working. I was able to update it so its good.

Awesome phone!! It’s a useful one so I didn’t expect it to be fully loaded. All good though, didn’t need it to be top of line.

Product came in mint condition, battery life aside. I was initially freaked out by it's packaging however. Currently having some issues with one of my SIM cards. Hopefully I'll manage to resolve it.