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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 987 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 987 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in great shape and was delivered in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skpetical about what to get from this phone when making the decision to buy. It was my first time using an iphone. I have used the phone for a couple of weeks and I am excited about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the red color! Great size to hold and great price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that my battery last forever. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Starter phone for Elderly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this older iPhone model for my elderly mother to switch to from a flip phone. She’s having some difficulty getting used to the differences. But think everything will click for her with a little more experience.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone Se

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre owned iphone but it works very well. My daughter loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Just great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone super deal clean works good no issues will shop for one more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moms first iphone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. My mom loves her new iphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality isn't the best. Older model phone so it is price cheaper

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Best Buy sells crappy used phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crappy devices. Beware of used products from best buy. Anything brand new is good but used, nah. I bought an iPhone SE used. They provide a clear box but phone is wrapped and 3rd party charger. My phone is damaged and full of scratches. Battery age left is 75% which is unacceptable for any grade. I can’t return it because of restocking fee. This purchase is waste of money. I bought another from Amazon that says excellent condition and I almost received a brand new phone for $85 cheaper. My first buy from Best Buy is a huge disappointment. Now I’ve a crap device that I can’t use. Charge holds for 1.5 hr with full charge. Beware of used products from Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great equipment for the proce

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working really good with no problems and issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone SE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I needed a new phone and this worked perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product, you dont notice that is used. Looks like new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Used iPhone SE Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product functions as designed and is in proper form

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good upgrade from the phone they had prior.. She was happy with the gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone se

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the size i wanted! Chelsea was great with our service.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iphone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great condition for used phone and easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Geek Squad can’t identify a defective battery?!?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a used iPhone SE that had been examined by the Geek Squad and approved for resale. When I opened the package and turned on the phone, I INSTANTLY realized the battery is faulty and needs replacement. How can the Geek Squad not see the battery needs replacement? If they do see the battery needs replacement, and don't notify the purchaser, they are engaged in shady business practices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my item it is the best thank uou best buy for all

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were like new and work great wont regret it!!

    I would recommend this to a friend