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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 946 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 946 reviews
  • Rated 5 out of 5 stars

    Refurbished IPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and affordable purchase to replace a broken phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice phone and very good price and same day pick up was available

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    iPhone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works fine, except for the battery usually overheats after about 10 minutes of constant usage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone is a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPhone Se is okay 64gb it's a lot cheaper than any

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love preowned Apple products from Best Buy. I buy them every time. I also love the $400 raffle offer if you write a review. :)

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    A $170 phone with a battery that lasts 3 hours

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is an unprofessional company; otherwise, they would not sell phones whose batteries last only 3 hours. Now I have to go back again to Best Buy to return the second phone that does not work. I should have gone with BackMarket.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone SE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone SE is perfect for my son. It’s a lot faster than his 7 was. He just had to switch the SIM card and his iPhone 7case fit the new phone. Highly recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone SE second edition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came with a cable and slot pin and was fully unlocked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Button

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is an older generation it’s probably one of the last generations of iPhones left that you can still use without some sort of software issues, for now. This phone also has the legendary button so what’s not to like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 Salesperson Lade Our Choice Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person, Atticus, was attentive, courteous, very professional and most patient. We were fortunate to have Atticus who deserves the credit for our purchase as we originally just stopped at Best Buy to see what might be available.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 2 out of 5 stars

    I phone se

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all good. The price was ok. The phone is in good shape

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipod unboxed cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it only for the music library since Apple is no longer selling the Ipod Touch. I don't really know about the other phone programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Great Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed a little small for me at first but you get used to it and it really is a great little gadget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my little sister and she really likes. Battery health is pretty good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iphone se 2nd generation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone , reliable and able to handle your daily essentials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone se

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son birthday hes 7yr great phone for a kid not to expensive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed a new phone. I have a 2020 SE Apple phone and purchased one for him because I really like the size and ease of using it. We are happy with this phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth risking your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed feelings sharing my review on the product and purchase process. In the first place, I found it ridiculous that to check out a pre-owned product, one needs to buy it first to even view the aesthetics. The biggest drawback is the unavailability of option to add protection on the device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 2 out of 5 stars

    Disappointing Birthday Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pre-owned phone that we received was in great physical condition; and booted up well, but then froze during the setup. It was a gift for my granddaughter's "official teen" birthday; but her initial surprise and joy quickly turned to extreme disappointment! It had to be returned and we decided to go with a new one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great buy for a child who may need a phone to keep in contact with their family

    I would recommend this to a friend
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