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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 987 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 987 reviews
  • Rated 5 out of 5 stars

    Hassle free experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had just what I needed at the Beaumont, Tx location and team member Dalaya S. was more than helpful in providing just what I was looking for! Bravo to her!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor phone, great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the phone for my mother who had been without a phone for a while. It would help us keep in touch with her in case of emergencies. However, when my husband began setting up the phone, it would restart every few minutes, making us unable to set it up or do anything useful with it. When I went to the branch we purchased it from, the people at Geek Squad were very helpful with trying to figure out what was wrong and even refunded us when we found a processing error. Matt was very helpful. I am giving two stars because the item in question was not thoroughly inspected or advertised as malfunctioning when we bought it. If all worked perfectly, I would give 5 stars for the customer service we received.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter! it works great! no scratches battery percentage was 87% but it was a great purchase in my end! charger wasn’t apple , but that’s okay!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. All you need for a modern phone. More would be overkill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good phone. Nice maintained phone. But i think $175-180 could be a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. No visible damage, just some minor scratches on the screen, not a big deal. Generally money well spent for a secondary phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone crisis over lol

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was about to test phone out before using my extra SIM card. Got burned but other companies but BestBuy came through for me again. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for a beginner iPhone, I will never buy new again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this phone perfect for a first phone for kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just not a apple girl. I am a android user. I just was testing it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre-owned phone was a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself works very well, and the appearance is very good. It is so much less expensive than the phones at the Verizon store so it is a very good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For a Kid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a kids first phone otherwise it’s too small for adult hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice purchase. Works great with usb and the power brick. Had some scratches but the screen was in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refurbished phone, has everything we need. It looks and works like brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone SE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son absolutely loves his phone. It’s his best Christmas Gift!!! Thank You guys for never letting me down!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked SE iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone SE was easy to set up and have had no problems with it so far. Was delivered on time.I recommend buying unlocked iPhones from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, got it for my daughter and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Procress

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the phone was super easy and I was notified of every shipping notification instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have low prices and I love it there They work as a great team

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nancy phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it better than my iPhone 10. Would buy it again.

    I would recommend this to a friend