Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 946 reviews
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Below poor quality
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
PLEASE save yourself the hassle of purchasing this phone. It is used not refurbished. I’ve had this phone for a week and the battery life is absolutely atrocious and is more of a hassle then it’s worth. I’m totally disappointed and should have sprung for a new phone. If you’re looking do yourself a favor and look somewhere else.
Not cool to sell refurbished phone w/ bad battery!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone is busier than my original 2016SE but feels good in the hand and is easier to read. BUT very un
happy that I was sold a refurbished phone with a degraded battery. Bad business. Battery on my refurbished 2016 is still chugging like a trooper. This 2020 version should have had battery replaced. Barely holds at 77%. It will be going back tomorrow!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Typically this is a great device even if it’s from 2020. It’s apple, it’s optimized, it lasts 4-5yrs sometimes more. The issue I had, when I purchased and had to return it, and why it’s only getting one star is because the battery health was at 78% and I kept getting a messages stating the battery needed replacing. Yes. It was used so I understand there could be issues but the battery health thing was a disappointment. I thought used devices from BB were supposed to have at least 85%? I could be mistaken.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I do like the phone but the first phone I received had to be returned. The volume of incoming calls could not be adjusted as the area on the phone was not cleaned. Phone was replaced and is working well now.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only purchased this one for limited uses. But its definitely beginning to show its a bit outdated of a model. But overall for our uses, is ok. But best to spend a little more to get a 11
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone itself (new) is fine, but purchasing pre-owned lead to problems. This device does not hold a charge and it just happened to stop working about 30 days after receiving the device, just outside of the return period.
Shady sale, and of course no option to return. Save yourself the money, buy new.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sold as an unlocked phone and it was not unlocked. Best Buy directed me to the original cell phone carrier to ask management to unlock the phone and because I was not a customer of that carrier, they would not unlock it. Best Buy management told me to wait 90 days and the phone would be unlocked. I asked the manager at Best Buy why did they advertise and sell the phone as unlocked. He had no answer.