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Customer Ratings & Reviews

Your price for this item is $194.99

Customer reviews

Rating 4.3 out of 5 stars with 888 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the excellent condition and ease of use of the pre-owned iPhone SE (2020), along with its performance and camera quality. Many appreciate the phone's size and the competitive price point. However, some customers note that the battery life could be improved, and a few mention that the storage capacity is limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 888 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Apple iPhone POG (2020) 64GB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone says it has 100% battery, however, it only lasts 3 hours on 100% charge. Gets so hot if used more than 5 minutes I can't even handle it. Phone is junk

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    awful quality dont purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible quality, horrible price, stuck with this trash now. battery life 75%, touch randomly stops working at corners

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Size does matter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the SE was too small, so we returned to exchange the phone. Best Buy was hassle-free and exchanged the phone for a new version.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was horrible, this item was a gift to my mother in law and was late

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ????

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend only if cost savings is essential.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home button worked sporadically. Returned item to store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy New, save yourself in the long run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in 2 months, came in a bought a new phone. Its my fault, save some money BUY NEW!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PreOwned not covered by Total Tech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy preowned, not protected with your membership in Total Tech. I am a Total Tech member and have so far been really happy with the program. I have purchased many items within the past year (TV, microwave, Legos, Apple Watch). Some of these were even open box, which is awesome because the protection applies to open box. However, this phone only lasted 2 months and is not protected by my membership which was not totally clear when the purchase was made.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MY LAST CELL PHONE PURCHASE FROM BEST BUY!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound when at max was just barely able to be heard in a quiet setting & not acceptable. When I took it to the store to return it & told the customer service clerk why I was returning it (it was defective) she still said she had to charge me the $45 return fee. She made no attempt to verify my claim. WILL NEVER ORDER ANOTHER CELL PHONE FROM BEST BUY!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone did not work . Every time a turn it on the numbers got soooo big and the phone could not turn off . it was a disaster

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Clean works well and good price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. For the price and quality for a refurb I am happy and impressed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously it was a preowned/refurb so it is what it is. But definitely has its issues. Was passed its return date before they were noticable. Def don’t recommend buying on unless new.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good success - I can't tell any difference in this one or a new one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work any more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now dead does not work. I hardly used this phone and regret getting it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to my daughter on Christmas. She likes it very much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre iPhone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job if you’re looking for basic functions. Does not multitask well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, working very good , i love it , thanks best buy

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone arrived earlier and in perfect condition. Like new

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    I phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on the phone dies really quickly plus the screen has some hidding scratches

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This js a great product i would recomend it to people

    I would recommend this to a friend