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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 987 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 987 reviews
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Good used phone to get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good quality and in stock when I needed it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Defective Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery was defective! When the sub-standard battery was reported, the Geek Squad would not replace the defective battery unless we forked out $70. My TotalTech Rewards Program does not cover it either. The phone does not connect to a charging cable properly either. I have to jiggle the charging cable to make it charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Still a great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone despite being dates. Currently use the phone for business use. The form factor is still great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone was very good would recommend to buy for anyone not try to spend alot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fon:!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    swell,neet,and just jiffy.Let's all just have a Fresca.A Good Basic Fon;)*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone use for work and other things not bad preowned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheapest model I could get and it's been kicking butt. No issues with it after a year now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and great service. Helpful, knowledgeable and quick turnaround.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Degraded Battery Out of the Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recieved and charged fully to 100%. Checking battery health it was a maximum 77% and a message "your battery's health is significantly degraded. See an Apple authroized service provide to replace battery."

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worked like a charm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlocked worked like a charm with T-Mobile SIM card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - Pre-Owned iPhone SE (2020) 64GB (Unlocked)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good iPhone, 64 GB is plenty for me to use, that all i need.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not cool to sell refurbished phone w/ bad battery!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is busier than my original 2016SE but feels good in the hand and is easier to read. BUT very un happy that I was sold a refurbished phone with a degraded battery. Bad business. Battery on my refurbished 2016 is still chugging like a trooper. This 2020 version should have had battery replaced. Barely holds at 77%. It will be going back tomorrow!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Below poor quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PLEASE save yourself the hassle of purchasing this phone. It is used not refurbished. I’ve had this phone for a week and the battery life is absolutely atrocious and is more of a hassle then it’s worth. I’m totally disappointed and should have sprung for a new phone. If you’re looking do yourself a favor and look somewhere else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price and excellent customer service! Would recommend a refurbished phone to a anyone trying to save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good help to get exactly what I wanted Smart & helpful young man who listened to what I needed & done

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Usually fine. Battery health not so much.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically this is a great device even if it’s from 2020. It’s apple, it’s optimized, it lasts 4-5yrs sometimes more. The issue I had, when I purchased and had to return it, and why it’s only getting one star is because the battery health was at 78% and I kept getting a messages stating the battery needed replacing. Yes. It was used so I understand there could be issues but the battery health thing was a disappointment. I thought used devices from BB were supposed to have at least 85%? I could be mistaken.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To say it’s good is such an understatement for This device, it’s great!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad iPhone refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible refurbished iPhone. The battery was depleted to 78% which made the phone unusable without a charger next to you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered for a friend and she likes he phone very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the value of purchase. it works really good and its functions are ll perfect

    I would recommend this to a friend