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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 946 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 946 reviews
  • Rated 1 out of 5 stars

    Bad choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst choice I made, below zero rating if possible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PreOwned not covered by Total Tech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy preowned, not protected with your membership in Total Tech. I am a Total Tech member and have so far been really happy with the program. I have purchased many items within the past year (TV, microwave, Legos, Apple Watch). Some of these were even open box, which is awesome because the protection applies to open box. However, this phone only lasted 2 months and is not protected by my membership which was not totally clear when the purchase was made.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Clean works well and good price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. For the price and quality for a refurb I am happy and impressed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in less than 30 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been less than 30 days and it cut off and won’t turn on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps heating up and I’ve only had it for a month.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good success - I can't tell any difference in this one or a new one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously it was a preowned/refurb so it is what it is. But definitely has its issues. Was passed its return date before they were noticable. Def don’t recommend buying on unless new.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to my daughter on Christmas. She likes it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, working very good , i love it , thanks best buy

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone arrived earlier and in perfect condition. Like new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This js a great product i would recomend it to people

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone xr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the price! My son is going to love it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    I phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on the phone dies really quickly plus the screen has some hidding scratches

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good in refurbished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks good without any issues. Chdcked battery life, listed as 96%. Overall pleased

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted just over 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a pre owned iPhone for my son from Best Buy. It worked great at first. However, the touch screen is no longer functional after only 3 months of use. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre iPhone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job if you’re looking for basic functions. Does not multitask well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    The phone doesn’t hold charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll be taking this phone back as isn’t hold charge

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Bad investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better than my old phone..just as slow and can’t return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone did not work . Every time a turn it on the numbers got soooo big and the phone could not turn off . it was a disaster

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy New, save yourself in the long run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in 2 months, came in a bought a new phone. Its my fault, save some money BUY NEW!

    No, I would not recommend this to a friend
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