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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 946 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 946 reviews
  • Rated 1 out of 5 stars

    A used iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your delivery communication / notifications suck..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was NOT unlocked so I had to return it and they charged me a $45 restocking fee. I will never purchase anything from Best Buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish there was an Apple box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come in an Apple box. The phone works fine but this is a gift for my son and it is his first iPhone. Would have been much better with an official Apple iPhone box :(

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    IPhone 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid top dollar for this phone and do not like it. My old android worked better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone did not work when opened. Best Buy did a great job taking care of it and exchanging it for a better model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple SE phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my Goddaughter in June. It stopped working in January. The repair cost is $300.00.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Button

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone worked fine except the button was non-working. Couldn't press it at all to get into the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fake crap

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product stopped working after few months not charging

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying preowned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just not working, we will have to return the phone to Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your employee lied and said we were getting a new phone bad service bad company

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone SE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone stopped working after 2 weeks and It was very difficult to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt not work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this becouse it wasnt working. I purchased a used one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time and money in store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality refurbished and juu is j charging equipment

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Camera doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back camera doesn’t work on the iphone Same day as purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone turns on but I can’t get it to do much else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter as a gift. It stopped working after 2 days, it had to be returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was cracked when I received it. .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product looking forward to using it. Affordable price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I'd hate an iphone until I had to get stuck with this one .. Slightly got wet two weeks after I paid full price for it and now I'm without a phone, money, and my dignity. Smh :(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nearly Mint

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very clean phone, in nearly mint condition, but the battery had to be replaced which I was told by the battery seller should not have been required.

    I would recommend this to a friend
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