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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 962 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 962 reviews
  • Rated 5 out of 5 stars

    Love this product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect starter phone for my kids. I love iPhones and this didn’t hurt my pockets at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a 1yr old to a 200 yr old

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone as an emergency phone when we travel. I connected it to my cable provider on a cheap Plan. It was so worth it. Recently we had problems with our cell provider for a couple of days. And this cell phone was such a life savor. My family has now bought a refurbished iPhone for my grandparents. They live in Florida and claim if all else fails they can use they’re back up phone last minute. My grandmother likes the size and that it fits in her purse or if she’s out walking she can put it in her pocket. This iPhone SE is a great idea for any person. Big or small Young or Young at heart. ♥️

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reasonable Apple cell Per-Owned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price if you want to save money bought this one for our granddaughter as her first cell, it is amazing and an apple WOW just like the "Jones" she felt. LOL Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Great Phone for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came in excellent condition! Phone was also ready for activation on any network worldwide (phone was gift for a family member in Mexico) Great price point also!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Best bank for my Buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and great deal easy to use and exactly as described and ready to go when they said it was exactly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don’t Hesitate!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a refurbished iPhone it looks brand & new operates perfectly fine …don’t hesitate to purchase. I would do it all over again with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like New

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved that purchasing a pre-owned iPhone SE was on option for us! The phone came in simple packing, the phone was immaculate and looked brand new. It came with a charger, that if wasn't brand new, it looked like it! Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent simple touchscreen phone that works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent simple touchscreen phone that works well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Iphone se 2nd

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mobility but the battery kind of falla short of new gen iphones that are larger. This seems to want to be charged about two times a day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, works well, arrived on time, this saved me huge money when my older 6s pooped out on me finally

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone SE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, my son still has the phone and it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE SE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I bought this phone for my kids for Christmas, and it works perfectly. It’s easy for them to use and very manageable for their needs. Great purchase!”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of the phone makes it very easy to carry in my purse, pocket and almost any container I carry, including my hand. The quality of the phone is good and I have no problem using the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Great Phone for the Price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works good and meets the specifications that I need for emails, texts and phone calls. Great buy for the price. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Replacement of damaged I-phone SE.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This used Apple SE2nd Generation fulfilled all the needs that my damaged phone had provided. Some of the software appeared to be more current than what I had been using. Best Buy owes their thanks to a T-Mobile employee that recommended this used product to me as an economnical way of replacing a damaged phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised i love that it was refurbished and still brand new looking

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Customer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pre-owned phone is in excellent condition. A true value at the cost and convenience. I really wish You luck in this venture as a Customer it is much appreciated! Again The Value, (very affordable), which is so much appreciated has set a Customer Care Level appreciated by many as I see how fast They moved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues yet. My daughter is always playing her game on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Overall good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works very well and is in very good condition.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I would always go back to Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I buy the same phone! I broke the first one but I went back and got another one, it is always as promised by Best Buy that the phone has been tested and the battery is at 100% capacity which is amazing and just knowing that you can return the product within 14 days is amazing! You get to test the phone and see how it fits your daily use.

    I would recommend this to a friend
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