Customer Ratings & Reviews

A flawless previously owned iPhone, pristine with no scratches, and the expected low battery of 83%. I will most probably have to change it, but this is why the price is low.

Worked perfectly and would highly suggest and use this service again

Best Buy has a great selection of unlocked refurbished phones great quality and little to no scratches

The phone itself was good. I didnt replace the battery and it would die alot but after a battery replacement, good as new.

I ordered the phone on the app and it was a quick pick up. It was absolutely nothing wrong with the phone.

Phone works perfectly Best Buy representatives were very helpful and knowledgeable.

Great phone for older people I bought it for my uncle who is 86 easy to operate iPhone’s are the best they all operate pretty much the same once you own one. You never have to relearn anything. But as to android’s they change from manufacturer to manufacturer nothing remains consistent I watch so many older friends get so disappointed with a new phone because of the changes and they all say the same thing this doesn’t work the same way my old phone did. Reason they get caught up with android’s because they get them for free mostly.

Ideal phone for the price and performance. Fully unlocked ready to receive a new sim.

Phone works great I was hesitant with it being open box but I used it for a few months while I was waiting on my phone to be fixed and now my toddler uses it for car rides and it has had no issues and withstands a crazy toddler

Great buy for refurbished iPhone and was ready for me to pick up within hours of ordering online.

This iphone working great and is super great on the size. Does all i need it for and isn’t huge.

It’s been a great phone. I loved it very much straight from my kid.

Bought an open box to give away for a gift to someone who wanted an iPhone. Works great

Loved service. Pickup was easy and fast. I like shopping at Best Buy.

A good purchase for the dollar… I was disappointed with the battery strength of 85%. Battery Health gave me a message stating your “batteries health is significantly degraded. An Apple authorized service provider can replace the battery to restore full performance and capacity”.

No issues. It’s an older model phone but I can’t justify paying $600 for something that is definitely gonna break in a few years.

Works great and is still supported by Apple great Christmas gift

Pre-owned Iphone SE was purchased and definitely in Excellent condition. No scratches on screen or back case. Just know it showed on website and so after being told by multiple associates it was not available. I showed them and made my purchase.

This is an excellent purchase for someone on a budget not wanting to spend hundreds on a phone. I use this for taking photos, food delivery work, and occasionally play a game on it. Sometimes on the uber app it can be a little slower than my last 5g phone but not by too much. The battery life is great as well. I'm glad I chose this iphone instead of wasting tons of money on a flashy new phone.

Arrived fast and in very good condition as described. It works well, I have been using this for 3 weeks now with no issues at all.