Customer Ratings & Reviews

We purchased a refurbished iPhone it looks brand & new operates perfectly fine …don’t hesitate to purchase. I would do it all over again with Best Buy.

Great phone for older people I bought it for my uncle who is 86 easy to operate iPhone’s are the best they all operate pretty much the same once you own one. You never have to relearn anything. But as to android’s they change from manufacturer to manufacturer nothing remains consistent I watch so many older friends get so disappointed with a new phone because of the changes and they all say the same thing this doesn’t work the same way my old phone did. Reason they get caught up with android’s because they get them for free mostly.

Phone works very well and is in very good condition.

This is the second time I buy the same phone! I broke the first one but I went back and got another one, it is always as promised by Best Buy that the phone has been tested and the battery is at 100% capacity which is amazing and just knowing that you can return the product within 14 days is amazing! You get to test the phone and see how it fits your daily use.

Phone was slow and had some issues with esim installation therefore ended up using a sim card, not sure if that was due to international travel. Returned

A good purchase for the dollar… I was disappointed with the battery strength of 85%. Battery Health gave me a message stating your “batteries health is significantly degraded. An Apple authorized service provider can replace the battery to restore full performance and capacity”.

The phone has worked amazing the camera is great as well as the phone is fast just like my old one and I use it everywhere

It works great, it is smaller than anticipated, but that is ok.

This used Apple SE2nd Generation fulfilled all the needs that my damaged phone had provided. Some of the software appeared to be more current than what I had been using. Best Buy owes their thanks to a T-Mobile employee that recommended this used product to me as an economnical way of replacing a damaged phone.

Arrived fast and in very good condition as described. It works well, I have been using this for 3 weeks now with no issues at all.

Nice phone, my son still has the phone and it works

This is an excellent purchase for someone on a budget not wanting to spend hundreds on a phone. I use this for taking photos, food delivery work, and occasionally play a game on it. Sometimes on the uber app it can be a little slower than my last 5g phone but not by too much. The battery life is great as well. I'm glad I chose this iphone instead of wasting tons of money on a flashy new phone.

Phone works great I was hesitant with it being open box but I used it for a few months while I was waiting on my phone to be fixed and now my toddler uses it for car rides and it has had no issues and withstands a crazy toddler

Phone works perfectly good,very good condition I would recommend buying this product.

Solid inexpensive [relatively] iPhone. Since purchasing this pre-owned phone, I have replaced the battery. I expected to do that, figuring that I will hopefully get a good four years out of this phone [besides however long the previous owner had it]. So far, so good!

iPhone SE is a great choice for anyone who needs a second phone for work or business. It specially someone who is majority Apple products and very familiar with Apple. And the quaility and great condition this refurbished phone is in is superb. This is at least the 4th refurbished item I’ve purchased from BestBuy. So I have no hesitation when I see something is refurbished I want. Because I haven’t been let down yet.

When I received the phone it had minimal scratches and the battery life percentage had a service notice since its at 78%. I already expected that since the price was low. But overall the phone is good. no other problems. it works fine so I'm pleased with it.

Good phone for the price. Definitely worth the money

It’s been a great phone. I loved it very much straight from my kid.

The phone itself was good. I didnt replace the battery and it would die alot but after a battery replacement, good as new.