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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 962 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 962 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone SE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this phone is a bit outdated I think it is still worth it !!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone SE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent especially for my son works as in detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone SE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compact fits easily in hand- perfect size. Already own one and bought this for my sister. She loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best Buy does it again ! (GREAT phone)

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone SE is a great choice for anyone who needs a second phone for work or business. It specially someone who is majority Apple products and very familiar with Apple. And the quaility and great condition this refurbished phone is in is superb. This is at least the 4th refurbished item I’ve purchased from BestBuy. So I have no hesitation when I see something is refurbished I want. Because I haven’t been let down yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was an easy experience! And service was flawsless!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints and phone was ready and available as advertised.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid iPhone option [expect a battery replacement]

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid inexpensive [relatively] iPhone. Since purchasing this pre-owned phone, I have replaced the battery. I expected to do that, figuring that I will hopefully get a good four years out of this phone [besides however long the previous owner had it]. So far, so good!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It's fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received the phone it had minimal scratches and the battery life percentage had a service notice since its at 78%. I already expected that since the price was low. But overall the phone is good. no other problems. it works fine so I'm pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone unlock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Legit, value for the money. I will recommend this product excellence

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, does what I need it for. Would have given 5 stars if it would have had a new battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love my new iphone I got love the color it works for me I still like the old iPhones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SE purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience purchasing this phone for our son.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, have been enjoying it. Also fast and easy purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it. It is similar to using my iPad. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone SE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in perfect condition and purchasing it was simple.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great price for the quality and service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy interaction, the gentleman at the counter knew all of the specs and details right away and was very quick to find it when I wanted to purchase it. Device quality is practically brand new besides the obvious battery issues that come with age of any device. Fantastic transaction overall and I’ve been recommending friends to go if they need a phone In a pinch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone se

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!love the purchase——————————————————————

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday gift for my son, he has enjoyed it and grateful… because sometimes when you buy like amazon you may not get what you want. Great price and delivery was on time.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Suitable phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter needed a new phone in an emergency and being she breaks them so often I was not buying her brand new. I picked up this refurbished one, the screen and body were fine. Charging port sometimes acts up, but has wireless charging so no biggie. Battery life could have been better based on the price. Felt I paid a bit more than I should have for this refurbished device, but again In a hurry for a new phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pre - Owned and does what I need.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this product high marks. I cannot give it a 5 as there is ALWAYS room from improvement.

    I would recommend this to a friend
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