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Customer Ratings & Reviews

Your price for this item is $118.99
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The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 2120 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Smart Keyboard for 12.9-Inch iPad Pro's high-quality keyboard, ease of use, and lightweight design. Many appreciate its convenient size and long battery life, along with the added protection it offers the iPad. However, some customers find the price to be high and have experienced occasional connection issues. A few also noted concerns about the magnet's strength and compatibility with certain iPads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,120 reviews
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Great if it would work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about a month, the keys stopped working. Hopefully this is just a dud and the replacement will be better. When it worked it was amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ipad keeps saying the accessory (keyboard) is not supported. Its very annoying

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Terrible. Either doesn't connect or basically lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Locks up iPad and doesn't connect. Takes rebooting every time I want to use it and sometimes that's not enough. Awful.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the new Apple cases I miss the all encompassing leather ones that they had for my old iPad

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It' nice....but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice but it has two flaws. #1 it adds weight to your iPad equivalent to a stack of hardback books and #2 it adds a bulkiness to your iPad.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work with my iPad I got frustrated and took my iPad back and the keyboard.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keyboard fails

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard failed in less than six months. Glitches. Inconsistency between keyboard and display.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept falling off. There's annoying sounds even the cover is in close/flat position. Doesn't feel Ipad has enough protection from it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did work great but the fact that I needed to buy the cover separate so the back of my iPad could be protected was just ridiculous.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great for typing or protecting ipad pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keys are not very good for typing. magnetic holder is weird to fold around and get into good position. high price to pay.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returning product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work well when travel.Have to buy other gear for safety

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice idea but didn't work well for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard would not stay attached to the iPad. I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Inferior product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard did not provide the versatility I needed. Not a good buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the logic Keyboard and prefer that one over the apple keyboard

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this keyboard. It was pretty expensive, so I had high expectations.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Alright for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but not worst on the market but it gets the job done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Flimsy , returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is notorious for high prices on accessories but usually they are quality. This won't even stay attached to my iPad because it's so flimsy. I'm returning it and getting sick of paying double for accessories. This iPad is my last Apple product since they take advantage of customers instead of appreciating them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair Smart Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very durable Smart Keyboard, but maybe I was just to rough on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of this device. I first thought that the concept of how the keyboard folds as a cover, but setting it up takes too many steps to get it into the use position. I find self just flipping the keyboard all the way around to just use onscreen keyboard. Bad design by Apple in my opinion

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    keyboard does not connect properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the case is nice and works well but the keyboard does not work. I was not able to get the devise to connect to the ipad in order to have the keyboard actually work....this was my second one as I returned the first one for the very same reason...it does not work

    No, I would not recommend this to a friend