Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2120 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Smart Keyboard for 12.9-Inch iPad Pro's high-quality keyboard, ease of use, and lightweight design. Many appreciate its convenient size and long battery life, along with the added protection it offers the iPad. However, some customers find the price to be high and have experienced occasional connection issues. A few also noted concerns about the magnet's strength and compatibility with certain iPads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,120 reviews
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prefect and love the style and the price was great

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    iPad Keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPad keyboard to purchase, and I was nervous about how different it would be compared to an actual desktop keyboard. The feel of this keyboard is very similar, and I've had such an easy time using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my iPad. Very well built product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall an excellent keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. My main complaint is that it adds a bit too much thickness to my iPad Pro and that tends to fold up on itself when I try to type on my lap on the sofa. However, it well serves the purpose I bought it for--turning my iPad Pro into a convertible tablet/laptop replacement. Also, be careful when using this one an exercise bike. My first SmartKeyboard dislodged itself from the iPad and fell into the wheel on the bike. That did not go well for the keyboard--necessitating my purchase of this one as a replacement. My mistake for not taking more care in how I handled the keyboard/iPad combo. You will note, of course, that I bought exactly the same keyboard--I liked it that much. I'll just be more careful on my bike in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good... Not as good as i anticipated but it does the job

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    Love the keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the keyboard feels but didn't like that despite the fact that you spend so much it doesn't include a case to protect your iPad. I didn't want to have to spend additional money to get a case--which I really need to have to protect my iPad so I actually took this back not long after purchasing. I ended up buying a different brand case that came with a Bluetooth keyboard for more than $100 off the price of this one. So I love the product--just didn't think it was worth the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this keyboard, it got wet and no damage occur

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Helpful and design for the product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it's made by Apple, you know it has to be good. The only downside is the lack of a backlit keyboard. If you were in dim light, it is sometimes hard to find the keys. Otherwise, it seems a perfect accessory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. Wish  would start reducing prices a little bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This compliments the Apple iPad Pro wonderfully! A must have!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Larger screen is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 80 year old Mom as an update to an older ipad. She loves the larger screen and set up was a breeze. Sound quality is much better than the old model. She couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best keyboard for the iPad pro! Quick response from the keys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the keyboard integrated into the cover, no turning it off and on. The stand puts the screen at a good angle for landscape usage, but it doesn't do well when you are using an app that requires portrait orientation.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Great for those who do a lot of writing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice keyboard for those who do a lot of writing. However, because of the way it is attached, it is not compatible with most of the cases out there. My son and husband use it all the time. I still prefer the pop up myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connects easily and folds into a stand to hold the iPad. I have small hands but could see that someone bigger could have trouble with the small keys and their distance from each other.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 2 out of 5 stars

    Will Improve With Time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is fairly well designed from an aesthetics standpoint. It's about as slim as it can be and does an adequate job of protecting the screen of the iPad when closed. My main issues (and the reason for the 2 star rating) is with the functionally of the keyboard itself. For starters, there is an issue with Apple's iOS that causes it to lose communication occasionally with the Smart Keyboard. Some are able to overcome this by simply disconnecting and reconnecting the keyboard, but for me, I had to reboot the iPad when it would happen. Were this the only problem, I probably would have been happy knowing that Apple will eventually sort out of the problem with an iOS update. My bigger issue is with the ergonomics of the keyboard. If you're hoping to use this keyboard to do a lot of writing (which I do), look for a different keyboard. It lacks the row of function keys up top, which is something I use often on the Bluetooth keyboard I use. Alots, the flatness of the board caused me a lot of wrist pain, and even after typing a few thousand words, I couldn't get my hands to adjust to the smaller scale vs. the standard Apple keyboard. The Smart Keyboard might be a decent idea for someone who wants an attached keyboard for writing emails and such (though it's pretty speedy for a keyboard that is only used for short compositions), but for someone wanting to do a lot of writing, I recommend either the apple Bluetooth keyboard or a third party manufactured one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not have bought the keyboard if I had used the tablet before I ordered the keyboard. Do not like that is is harder to use as a stand for the tablet in the portrait position. The keyboard is just something I did not really need. The keyboard would be great if I needed it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great keyboard and cover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great keyboard. It's full sized and very easy to type on. The cover is thin and doesn't add too much bulk to the iPad. I just wish that the keyboard cover came in different colors like the Apple Smart Covers.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Nice keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is great. I love the fact that it uses power from the iPad. I use to hate having the battery go dead on my old one while using it. The feel of the keys is great and it gives the feeling of using a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Practical

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it easier to use the ipad and protects the screen when not in use. The only thing i dont like is that it only allows you to position the ipad horizontally and you cannot change the angle of the ipad.

    I would recommend this to a friend