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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 9865 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the SuperDrive 8x External USB Double-Layer DVD±RW/CD-RW Drive's ease of use, USB connectivity, and compact size. Many appreciate its compatibility with various systems and its performance in burning and reading discs. However, some customers find the price to be a bit high. A minor drawback mentioned is the lack of a physical eject button and a short power cord.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 9,865 reviews
  • Rated 1 out of 5 stars

    Not worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking I would be able to watch movies, but so far it hasn't worked! I can put a disc in it to run software, but not movies. Big disappointment. I asked the guy at the store and he said yes I would be able to watch movies, but the two movies i tried from redox didn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why only work on new macs.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand why this product is not compatible with early model Macbook pro! Oh! I know why... They want me to fix the broken internal drive for $400 !! So I traded it in for a $35 Samsung and it works great!. Not to mention the Mac Tech was at the store and gave me the bad info! So stupid!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get it to work on Mac Book Pro. I might have to reture it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Way too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But apparently there is no better alternative to this apple device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for more than a month after purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working within a month of purchase and Best Buy won't let me return it. VERY disappointed!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This did not work.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work. By the time I figured it out it was too late to return it. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Didn’t work with MacBook 2021 or any other MacBooks that’s using the latest operating systems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mac super drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out that the drive i bought is not a drive that i can use, and my return date i out, the drive apparently does not work on a mac with a drive already in the macbook so im not at all happy with my purchase and i was wondering if i could get some help returning it?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in the player

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even last 2 years.It won't show up in my Mac.I hardly used it.I bought it to use on vacations and it just stopped working,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No EMAIL answer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB cable didn't match my new computer. No one replied to my email questions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy for a new mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will not work with a new MacBook that uses a USB-C port. Complete waste of time to buy and will be taking it back immediately. Hopefully they don’t try to rip me off agai.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was not compatible with my laptop year.......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all. If returning wasn’t such a hassle I would definitely go ahead and take back. They have one on Amazon for 25 with an adapter

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It Is Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got brand-new exercise DVDs. I had to try over 10 times with the same DVD before this device would read it. In my older computer (8 years older), the same DVD worked every time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great when it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product stoped working after viewing 3 DVDs. It failed me on Christmas Day. I just haven't gotten around to exchange it yet but I'm willing to try another that will work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The first day of use the drive died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing more than 2 dozen Apple products over the past 10 years, this is the first Apple product that I am completely disappointed in. While using on the first day, the drive suddenly died and had to return to Best Buy for a different brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to work with my Macbook Air I hooked it up and could not get it to work. I looked online to see if it was me doing something wrong. No not me this product has had problems. So I returned and got a much cheaper one and it works fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not compatible with Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesn't work. not too happy with my new Mac book air because it doesn't have ports to supportsuper drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work with discs made for the Lion operating system as we just upgraded to the El Capitan. Also, I had to call Apple support to get the disc to eject.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its in great condition.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only used it once and at that time it worked completely fine and normal but the second time I tried using it, it did not accept any disk at all. I have no clue why.

    I would recommend this to a friend
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