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Customer Ratings & Reviews

Model:
MXGY2LL/A
SKU:
6342362
Your price for this item is $39.99
Clearance
The comparable value price is $179.99

Customer reviews

Rating 4.8 out of 5 stars with 3345 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the new remote, ease of use, and picture quality of the TV 4K 32GB (2nd Generation). Many also praised the improved interface and streaming capabilities, while some noted the high price as a potential drawback. A few users mentioned storage limitations, though this was less frequently cited than positive feedback. Overall, the positive aspects of the product significantly outweigh the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 3,345 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like it at all. Overpriced garbage apple socks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I like first gen than apple tv 4k second gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like first gen than apple tv 4k second gen. Remote is bad.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Remote problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem with remote control of volume. Otherwise it’s good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Miss the old Apple TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wish apple had not removed optical from their devices. When pairing for amps such as Sonos, you cannot get audio out of this to the amp unless you purchase an extractor which is another electronic to plug in and possible point of failure. The remote is also a bit glitchy. It disconnects a lot .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Image not crisp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image on my smart tv was not crisp. Returned the unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only get sound on tv when airplay from iPad. Unable to get picture. The remote I would like to throw in the garbage. Totally useless. Apple tv is great if used as a paperweight. Stay away from this devise. I will get a Amazon fire stick instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return right out of the box. It refused to stay on. It would randomly go black on screen and then go back to normal but it would be as if the content was still playing in the background.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item didn’t work. Used troubleshooting guide/Apple support and still could not get it to work. 1-10 do not recommend. Returned item 2 weeks after purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple poorly designed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call Apple three times for glitches. Lost volume, then volume down would only raise volume. Apple said to return it. Poor design.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    for apple is poor system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    remote is not good need to make it work whit number to get the channel you want and bring up a guide fires stick does the same for much better price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Bad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely poor, it has been 6 weeks haven't still got a feedback on my product. They tell me if I call them..if I don;t call them they never contact me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT a 4k in the box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package was shrink-wrapped, says "AppleTV 4k" right on it, inside was an AppleTV HD, model no. A1625.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in less than a month. Just past the return period.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dumb new computer machine doesn’t have Matlock ins

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn’t any Matlock inside of this machine. I want Maaaaatlooooock!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Yes and no

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very disappointed that I can’t use my tivimate app on Apple TV. I don’t like any of the players they have in there App Store. The picture quality is great but I believe a very slight difference from my firestick 4k. I was going to use it as my main box but decided to put it in my bedroom and continue with my firestick 4k. All in all it’s a great picture but in my opinion not worth the money they ask for it. I’m a believer in the firestick, which is not only a great value but a great performer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best functionality on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love every generation of our Apple tvs. Apple continues to add additional features and still supports the original product. This model has even more functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You get what you pay for.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because the software that came standard on my TV became slow and started to not work. Night and day difference between this and stock apps on TV. The combination of Siri on the remote and the snappiness of the device make viewing an absolute pleasure. I highly recommend if you are an avid streamer, especially if you are already in the Apple ecosystem. It's a premium product and it's priced as such but I think it's worth every penny, you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleTV 4K

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Integrates well with other Apple products. Have four AppleTV’s have had no problems with any of them.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Streaming Device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgraded TV Remote is amazing has every feature i want and more. Everyhing is so much faster and smoother than standard tv software or other streaming devices like Fire TV Stick, Roku Streaming Stick, or Google Chromecast. That’s just my opinion, but i really recommend this product over other streaming device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PRODUCT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and cheaper alternative then paying for cable.

    I would recommend this to a friend