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Customer Ratings & Reviews

$124.99
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Comp. Value: $129.99

Customer reviews

Rating 4.8 out of 5 stars with 3584 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers recognize the TV 4K 64GB Streaming Device (3rd generation) - Wi-Fi for its overall performance, ease of use, and improved speed. The device's interface and remote are also well-received, along with its stable streaming and Wi-Fi capabilities. Some customers find the price a bit high, but appreciate the device's compact size and lack of lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 3,584 reviews
  • Rated 1 out of 5 stars

    Hot Mess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to spend your time upset because the remote is disconnected AGAIN, then this is for you! Updated software, charged remote, did all the pairing dances Apple recommended and nothing keeps it from happening. It works fine and 10 seconds later, it’s not working at all. It’ll turn the volume up on the TV and that’s all it does. Buy a Roku.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No ethernet port!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed this model does not have an ethernet port for this price. Had to return for the 128.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor video/audio performance on LG 55” OLED. Gave split-second skips/loss of soind and picture

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be Careful Buying Anything Open Box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed in Best Buy. Purchased this as it was an open box only to have two weeks for returns. This is my 4th AppleTV so I figured it would be fine. Sure enough, the Apple TV started acting funny right outside the return window so I contacted Best Buy support for them to only tell me Sorry about your luck.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Full of glitchs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had yo reset it a lot. It's doesn't work every 2nd day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Remote doesnt work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Apple TVs for years from the firet generation. This new model came with a redesigned remote and it has stopped working completely in less than a month. The remote connection notification toggles between ‘connected’ and ‘lost’ and the remote only works if I am pointing directly at it within two feet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DON'T WANT TO SCROLL SOMETIMES...HAVE TO REBOOT IT TOO MANY TIMES

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price, but they wouldn’t price match. Best Buy support was great

    I would recommend this to a friend
  • Pros mentioned:
    Interface

    Rated 5 out of 5 stars

    Very Nice Streaming Device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast to respond, no adverts, easy interface, good WiFi and Bluetooth support and nice integration with Macbook Air and iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for viewing tv apps that the tv doesn’t come with.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Cord

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not come with a cord that is required for this to work and the cord I ordered along with this keeps on getting “delayed”

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated set up. Apple wouldn’t even let me create an apple id. YT TV is not seamless on app. Cluttered layout!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase of the year-don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to return. Audio and video feeds constantly break up . Have to keep re installing apps. None which happened prior to installing. Thank goodness I have Total Tech so we can make the change

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't pass the orinal sound to receiver

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device decode the sound and send it to the TV/Receiver. Doesn't support bit stream. I have home theatre setup with Onkyo 7.2 receiver. Problem is it doesn't pass the original sound track to the receiver.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don't want it anymore.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine I don't want it anymore. I just want to retutn it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Way understaffed!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short staffed, can’t even talk to anyone at the store. Call center from another country has extremely long wait times to even ask a question.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible return policy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and tried to return unopened to Best Buy . The return policy of 10 days is crazy, will never buy anything at Best Buy again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MohamadS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lousy, do not buy it I returned it second day, it kept asking me for apple ID Roku is better choice

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to Denon AVR and LG G1 tv and it is everything I expected. Great picture/sound, easy to use controller, and setup is extremely simple. Only real downside is if you want to have a tc that is restricted on certain apps, say for use with kids you need another apple is to lock things down. Overall would purchase again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just order from Amazon !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never delivered my package and just returned it and then it’s 11 days now and no refund yet

    No, I would not recommend this to a friend