Customer Ratings & Reviews

Short staffed, can’t even talk to anyone at the store. Call center from another country has extremely long wait times to even ask a question.

Purchased and tried to return unopened to Best Buy . The return policy of 10 days is crazy, will never buy anything at Best Buy again!

Lousy, do not buy it I returned it second day, it kept asking me for apple ID Roku is better choice

They never delivered my package and just returned it and then it’s 11 days now and no refund yet

The remote is an issue. The last model worked well. This model has an issue with the remote. I use my phone as the remote most of the time.

14 day return policy.. what a joke….. back to shopping off Amazon

The remote is too sensitive, it came with gift I couldn’t use. Apple wouldn’t let me activate my Apple subscription

Went through 6 of these and finally gave up.nktnsire what had happened to apple products.

very easy to use and apple tv doesnt cost much compared to other services. Best quality

You can just download the Apple Tv app . doesnt connect well to the wifi

Bought because my Samsung built in apps left me wanting. after lots of reading on various devices I landed on Apple TV because of its reported ease of set up, and features. The device is pretty simple and sleek looking. The whole set up took about 5 - 8 minutes. The operating system works smoothly. It searches and downloads with excellent speeds. There was noticeable improvement in picture quality on some apps and marginal improvement on others. The remote is pretty cool but since I like to fidget with my remotes, the wheel in the center makes it sensitive and I sometimes pull up menus I did not intend to. But overall I am very happy with my purchase.

The remote quit working after one month and it was non-returnable.

Remote disconnects and does not work. I wish they will replace it

I need to fit 50 characters to tell you that it's an apple tv and it works. Not much to it.

Remote continually disconnects from base and requires it to be re connected

Did not work at all. I bought a open box item. Which it did work.

I recommend this to everyone with a smart tv. It gives you Dolby, great picture, great sound, great WiFi and great UI all for a great cost

Very fast to respond, no adverts, easy interface, good WiFi and Bluetooth support and nice integration with Macbook Air and iPhone.

Added this to Denon AVR and LG G1 tv and it is everything I expected. Great picture/sound, easy to use controller, and setup is extremely simple. Only real downside is if you want to have a tc that is restricted on certain apps, say for use with kids you need another apple is to lock things down. Overall would purchase again.

I actually have 5 of these, one for every TV in my house. Probably overkill I know, but we have YouTube TV as our main TV source and I have everything Apple in my house, so this makes sense to me. The fact that I have 5 of them, should be all you need to know about how I feel about Apple TV.