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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1025 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,025 reviews
  • Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should buy just in case you never know when your going to need this service

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, good sound, and they are easy to use. Battery life lasts all day and helps me get though work a little happier.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great value and piece of mind.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this bit the value of this and piece of mind is well worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Clumsy

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care + for air pods is excellent because I have a teenager who “never remembers” how or why items are broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple Care!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never second guess getting Apple Care for any of my products, they’re amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (Pun intended!) But seriously, I'm rough on stuff, kids are rough and I know that if I have any issues Apple has my back!

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Valuable plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I was able to getva plan I lost a pair and didn't have a plan to replace them

    I would recommend this to a friend
  • Pros mentioned:
    Warranty
    Best Buy Employee

    Rated 5 out of 5 stars

    apc

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service in which apple gives you with applecare is one of the simplest and easiest warranty experiences ever

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Recommended for sure

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not the best at keeping my Apple products from being destroyed and having this care plan is a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet but gives me peace of mind in the meantime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple care! It makes me feel safe with the stuff I get

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are fabulous and their sound divine.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    AppleCare+ plans are excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ plans are excellent value - Apple reps are always super easy to deal with - the plans definitely pay for themselves - AirPods plan is definitely helpful if you have one AirPod go bad

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection plan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the protection plan we can be at ease knowing we dont have to worry incase something happens to our products

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Apple AirPod

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my sons Apple AirPods with extended warranty AirPods will get replaced lost stolen or broken

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for xtra protection to make sure they keep working.

    I would recommend this to a friend
  • Cons mentioned:
    Break

    Rated 5 out of 5 stars

    It ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I got it is because I know that there going to break

    No, I would not recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth it to buy applecare. If something happens to the product best buy will replace it with no questions ask

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care+ is a great purchase for a "safety net" when purchasing Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Plan review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy having the luxury of the two year protection plan the money was worth buying the care plan.

    I would recommend this to a friend