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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1065 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,065 reviews
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend and they replace em!!! Great!!

    I would recommend this to a friend
  • Cons mentioned:
    Clumsy

    Rated 5 out of 5 stars

    Apple Warranty.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is the best thing ever bc if im not misplacing my headphones im loosing them .

    I would recommend this to a friend
  • Cons mentioned:
    Clumsy

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care + for air pods is excellent because I have a teenager who “never remembers” how or why items are broken.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (Pun intended!) But seriously, I'm rough on stuff, kids are rough and I know that if I have any issues Apple has my back!

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    AppleCare+ plans are excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ plans are excellent value - Apple reps are always super easy to deal with - the plans definitely pay for themselves - AirPods plan is definitely helpful if you have one AirPod go bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile purchase for accidents

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased my son some gen4 AirPods for Xmas and while I'm certain he will be careful with them, accidents do happen to everyone. This gives me a tad bit peace of mind should these every get damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is the best if anything happens. Gives you a peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Warranty
    Best Buy Employee

    Rated 5 out of 5 stars

    apc

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service in which apple gives you with applecare is one of the simplest and easiest warranty experiences ever

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind know that I have this plan to cover my air pods.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great value and piece of mind.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this bit the value of this and piece of mind is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing never dissapoints me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These apple airpods are one of a kind apples best design yet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds 1

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has quality sound and good battery life. Great locating feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this was a good idea because you never know!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Recommended for sure

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not the best at keeping my Apple products from being destroyed and having this care plan is a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Valuable plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I was able to getva plan I lost a pair and didn't have a plan to replace them

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection plan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the protection plan we can be at ease knowing we dont have to worry incase something happens to our products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare is the bees knees

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but good things to say about AppleCare. Apple is committed to the highest customer service experience in the world having AppleCare proves it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    must buy insurance for the airpods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i buy this to protect my airpods, have experience on my airpods prio before and i did not get the insurance i cant replace it with the new one

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth it to buy applecare. If something happens to the product best buy will replace it with no questions ask

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Thankful for Apple Care!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful that I purchased this! My son broke one of his airpods and rather than paying $99 for a replacement, it was just $30. Well worth the price of the apple care!

    I would recommend this to a friend
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