Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1028 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,028 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Plan review

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy having the luxury of the two year protection plan the money was worth buying the care plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care+ is a great purchase for a "safety net" when purchasing Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    buy warranty no pain

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get warranty for small devices it is always possibilities to lose or break get warranty and no pain

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    peace of mind

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    whats not to love about knowing that your devices will be protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare is the bees knees

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but good things to say about AppleCare. Apple is committed to the highest customer service experience in the world having AppleCare proves it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    must buy insurance for the airpods

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i buy this to protect my airpods, have experience on my airpods prio before and i did not get the insurance i cant replace it with the new one

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Thankful for Apple Care!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful that I purchased this! My son broke one of his airpods and rather than paying $99 for a replacement, it was just $30. Well worth the price of the apple care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For iPods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use it yet but it’s great to know I’m covered

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    A little protection goes a long way

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care has always been a great choice for repair or replacement when necessary. Has saved me lots of $$ when an accident or just failure of product.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great extra protection!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't have to use it :) This came with my purchase, and I guess it's good to have...just in case :) #TotalTech4TheWin

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    AppleCare review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best AppleCare for 2 years you don’t have to worry if you broke your AirPods, if you have AppleCare for 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and very helpful. Allows a lot more options and choices and is worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Siempre súper bien le pongo garantía a mis productos y siempre súper bien

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. One drawback is the fit. In my ears they fall out sometime. Kind of a one size fits all even with the ability to use different ear plugs. Most other earphones have the same problem for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice !

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven’t had any issues with my airpods or needing the applecare but i appreciate the coverage just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It great to have Apple Care !

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that’s i got Apple Care with my product. When it came down to repair items, Apple Care completely covered it. I don’t mind paying a little extra to insure i can fix any issue with my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty solud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got coverage on a gift so if they ever go down, i dont have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for what it has to offer I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance coverage

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good that Best Buy offers this service. You can go to your nearest geek squad if there is not an Apple Store near you

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a must. Love that it takes care of my product and fixes it or replaces it.

    I would recommend this to a friend