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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,095 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    whats not to love about knowing that your devices will be protected

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting AppleCare was such a great thing to have when my teenager kept losing his AirPods and other Apple product. Easy to get exchanges or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best are the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is the best quality from Apple I recommended to anybody to buy one

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for xtra protection to make sure they keep working.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a must. Love that it takes care of my product and fixes it or replaces it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are fabulous and their sound divine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win some lose some

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed to learn that when your dog destroys your AirPods then you have catastrophic damage and not accidental damage and therefore no coverage. On the up side apple did credit mute for AppleCare purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare Plans are Money Wellspent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage will pay for itself. The last set of airpods had to be replaced when a bus tire ran over one of them. Airpod looked the same but would not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well, and a lot better than what I had in mind, very comfortable and the battery life is great. I would definitely recommend to buying for others, especially at the price of it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Siempre súper bien le pongo garantía a mis productos y siempre súper bien

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is awesome and its nice to know if my airpods break or something happens to them for the next 2 years i could get this fixed or replaced

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection is great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is excellent. It's great if something should happen to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These Just Work and Fit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that Apple does not discontinue this older Gen 2 series AirPods because for some of us they just fit the ear perfectly. I tried the newer version and just could not use them for any time due to discomfort. These are GREAT, have good bass and sound, reasonable battery life, and while they are not noise cancelling the basic design does block some noise because they sit in your ear. They're great as is - listen up Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty solud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got coverage on a gift so if they ever go down, i dont have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use headphones, I had no issues connecting them. They work great!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Recommend this because you never know when your AirPods might mess up or it might accidentally break.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good add for protection I would recommend buying to protect your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile purchase for accidents

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased my son some gen4 AirPods for Xmas and while I'm certain he will be careful with them, accidents do happen to everyone. This gives me a tad bit peace of mind should these every get damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection, they should be a little more flexible in their terms, but it is still an excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing, comfortable and have excellent sound quality

    I would recommend this to a friend