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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1065 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,065 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good idea.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get a protection plan for things that you purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter after her first pair was stolen. She loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should buy just in case you never know when your going to need this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple Care!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never second guess getting Apple Care for any of my products, they’re amazing!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple needs to fix charging issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a year and the right airpod no longer charges. This happens with every set i purchase Overall, the sound and performance are great other than charging issues

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is awesome and its nice to know if my airpods break or something happens to them for the next 2 years i could get this fixed or replaced

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection, they should be a little more flexible in their terms, but it is still an excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple all day

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare speaks for itself. Great products and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should take

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have baby , must take apple care for save $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance. Didn't have to use, which is a good thing.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always insure your electronics!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always insure your electronics! I love Apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and provides peace of mind for your new device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care+ is a great purchase for a "safety net" when purchasing Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't never go wrong with some protection for your airpods!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for just incase they get damaged in some sort of way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Just wish they stayed in my ear better.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Get this now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this. Do not leave without it. One of the greatest decisions I’ve made. Never go wrong with having protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple care! It makes me feel safe with the stuff I get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly suggest purchasing an AppleCare Plan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend everyone to purchase an AppleCare plan with their AirPods. It’s definitely affordable for the added protection of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance coverage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good that Best Buy offers this service. You can go to your nearest geek squad if there is not an Apple Store near you

    I would recommend this to a friend
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