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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,095 reviews
  • Rated 5 out of 5 stars

    Goood

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veeeeeeeeeeeeeeriiiiiiiiiiiiii goooooooooooooooood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the plan yet. Hopefully when it’s time to use I don’t have no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    AppleCare+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase AppleCare when I buy Airpods because they always fail within 2 years. This takes care of replacing the bad item.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have for any apple products you have never know what can happen to your items

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Better invest!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was necessary! Really ideal for anyone who needs warranty. Best investment!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Get the plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan.———————————————————

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It great to have Apple Care !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that’s i got Apple Care with my product. When it came down to repair items, Apple Care completely covered it. I don’t mind paying a little extra to insure i can fix any issue with my products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must always protect your belongings always always always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan wasn’t too expensive. Just trying to be safe with my new AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need A protection plan when purchasing electronics. Great price for great coverage!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good and noise cancellation is the best

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protecter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is awesome then just adding a little more protecting even better. you never know when things happen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best brand

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product and good quality sound fast charging i love apple

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great value, peace of mind

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for peace of mind, especially when a teenager owns the AirPods..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far with my AirPods! I love how I can’t hear the backround noise

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hurt to keep our sole products protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always taking care of my items when damaged or hurt

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice having the peace of mind to be able to get the appropriate care needed if/when it's necessary.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection, protection, protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan offered for two years to cover the air pods purchase. It is worth it to get coverage to protect this investment.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    PODS

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great but it dies to fast. easy to charge, cool cases to go with them, fits in kids ears perfect. waiting for new updates on them.

    I would recommend this to a friend