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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1095 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,095 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan but a little pricey. Covers lots

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care ( equals no hassle)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High recommend everyone to get apple care. We all come across many unfortunate circumstances. Having apple care just as a safe haven if anything happens to your products is less of a hassle in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this was necessary. You never know if you are going to get a defective product and unfortunately the new AirPods malfunctioned for whatever reason the case stopped charging and it’s so nice to have AppleCare especially when it’s really not that huge of a cost for this product. I get it on all of my products

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always want to get a warranty for your gift for your kid

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter uses them everyday, no complaints and sounds good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love apple, love their products and their apple care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get apple care with my apple products. You always need some sort of protection with electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got My AirPods Purchase! I Love Having protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Farmgirl

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program just replace my phone that the camera quit on no charge to me at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.. had AirPods changed out twice with no questions asked by the guys at Apple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great idea but kinda pricey

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care plus is good but I still have to pay a lot when I use it to get repairs or replacements. Great product but kind of expensive for the consumer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ahmed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient way to save money for you thank you the great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects my AirPod, thanks this I am not worry something happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Apple care from Best Buy in best price and at least for two years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPod

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a couple of years already and still work good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important! It allows you to use your AirPods with no concern of it breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend if you have a child or teen who don’t take care of their items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner Winner Apple Dinner

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway buy the Apple care! Always! Sons AirPods stopped working for whatever reason took them to Apple, repaired for free! Worst case would have cost $29 for new replacements worth the cost

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AppleCare+ doesn't help with lost/stolen parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my case within months of purchase, apple store said applecare+ did not cover lost items. They charged me $75 to replace just the case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the insurance, but when I have in the past it’s always a simple process. I’ve never had an issue getting my Apple products repaired or replaced.

    I would recommend this to a friend