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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,031 reviews
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Apple Care, very easy. Customer service is superb. Once you have a valid reason and you have Apple Care, you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked super well and automatically synced with my Apple ID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can j say it’s a protection plan and I have not had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is much needed. The horror of dropping your AirPods and watching them all bound on a hard surface is not pleasant. Replacement/repair service is fast.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Apple care

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get apple care for my products. Not that is needed but having this option in Best Buy makes shopping easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with them.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these AirPods, have not had an issue and always super reliable. Long lasting life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan two year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the two year protection plan. Hopefully I won’t have any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have, you just never know when you will need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AirPods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new air new Apple AirPods. It took me a long time to decide if I should buy a pair and now I’m so glad I did. They are my new best thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seucurity of having this is by far worth the investment. Or upgrade you bestbuy membership and youll automatically receive it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your products

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the protection in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Pods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ear buds work perfect and charge well. They last quite a bit as well and doesn’t drain the phone battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, love, love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these airpods. Noise cancelling, perfect fit, and love i can add them so i can locate them when i misplace them. Even if it is just one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I was able to purchase protection for my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care Always Got Me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care has always taken care of me when it comes to my AirPods, I love that it cover damages and if they are not functioning properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend apple care, great protection and peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care one click away...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been buying applecare for all my products. I always get it. When you least expect it something always happens...when that moment happens apple care is here to rescue you. Doesnt take long to open a claim and they always help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy without the plan!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful that these plans are available so I can enjoy wothout worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio even under water. I didn’t get any damage for having them in water so that’s a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple pods pro sound amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very immersive sound, makes you feel like you sotting right in whaterver you are listening too. Def recommend.

    I would recommend this to a friend