Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1065 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,065 reviews
  • Rated 3 out of 5 stars

    Insurance

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to good honestly, it takes forever to get your phones etc. fixed and plus you have to leave it with them for 3-4 days, now days you just can’t do that!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good. Great sound and easy to the ear. Fits well in the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Smart

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Protection plan for any damage with ear pods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is the best thing for care my apple items easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the different types of music. The great thing is I can listen to them any place and when ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    useful

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and would recommend if you are not careful with your stuff like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty - win

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have a problem dealing with Apple when it comes to using this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan but a little pricey. Covers lots

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the insurance, but when I have in the past it’s always a simple process. I’ve never had an issue getting my Apple products repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this was necessary. You never know if you are going to get a defective product and unfortunately the new AirPods malfunctioned for whatever reason the case stopped charging and it’s so nice to have AppleCare especially when it’s really not that huge of a cost for this product. I get it on all of my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan. I hope the AirPod last me longer. Nice sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple air pods

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product the best quality a the service don't even mention..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Apple care from Best Buy in best price and at least for two years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good airpods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product great value use all the time sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner Winner Apple Dinner

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway buy the Apple care! Always! Sons AirPods stopped working for whatever reason took them to Apple, repaired for free! Worst case would have cost $29 for new replacements worth the cost

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got My AirPods Purchase! I Love Having protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service good people good ethic great place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never fail when I need them. A+ Love Apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care coverage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for safe keeping of my EarPods haven’t had to use it bc the product is perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best support plans

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic support program. Always standing behind the product covered to insure you are covered

    I would recommend this to a friend
Sponsored