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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,095 reviews
  • Rated 5 out of 5 stars

    Apple care one click away...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been buying applecare for all my products. I always get it. When you least expect it something always happens...when that moment happens apple care is here to rescue you. Doesnt take long to open a claim and they always help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service good people good ethic great place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Apple Care, very easy. Customer service is superb. Once you have a valid reason and you have Apple Care, you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they are wonderfil i got them fast and they work wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is much needed. The horror of dropping your AirPods and watching them all bound on a hard surface is not pleasant. Replacement/repair service is fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never fail when I need them. A+ Love Apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple air pods

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love them !!!!!!!!!!! They are loud compacted and works amazingly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend apple care, great protection and peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that it comes with the purchased apple product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it, you never know!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchased apple care for my sons airpods because his last pair one earbud stopped working and I had to pay for a new pair. Now with Apple care if that happens again we are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have this type of Coverture because of any detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care plan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great apple care plan and has been very helpful for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when a purchasing anything high dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AirPods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new air new Apple AirPods. It took me a long time to decide if I should buy a pair and now I’m so glad I did. They are my new best thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a smart move for wearable and portable electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, love, love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these airpods. Noise cancelling, perfect fit, and love i can add them so i can locate them when i misplace them. Even if it is just one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care Always Got Me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care has always taken care of me when it comes to my AirPods, I love that it cover damages and if they are not functioning properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seucurity of having this is by far worth the investment. Or upgrade you bestbuy membership and youll automatically receive it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love best buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good i loved the people work help.me to voice the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they should give better warranty on them for the price we pay for them

    No, I would not recommend this to a friend