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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1065 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,065 reviews
  • Rated 4 out of 5 stars

    A1

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would most definitely recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even know what product this is lol but I’ll do the review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER SAFE, THAN SOEEY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AFFORDABLE PRICE, AND MORE FOR THE DISCOUNT IN CASE OF LOSS OF AN AIRPOD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the apple care this time last two times I didn’t and regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I will recommend this to everyone who likes apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aipod

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love love these airpods, I would recommend to anyone wanting new airpods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods and 2 Year Apple Care coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods came fast and the packaging was good on arrival. Best Buy is my go to for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had to use my Apple care and I can’t believe how smooth it went! Would definitely recommend getting it with all Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it and I had not issues replacing my items came in handy right when I needed it glad I made the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my headphones after washing them accidentally. Quick,easy and painless to get a new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like because is something happen my equipment is safety

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JackieS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and the value is worth every penny and the level of performance is dynamic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality !

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of wireless headphones I love them! Highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading sales practices

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy needs to train their staff better when offering Apple care at the register. First off I NEVER PURCHASE EXTENDED COVERAGE / WARRANTIES for reasons like this. I was recommended and told Apple care cost 29.00 dollars for my new AirPods, and if it’s lost, stolen or damaged you get a free replacement. NOT TRUE! Months after purchase I damaged one of my AirPods and called the online customer service, and verified all my information relating to my coverage. I told them that one of my AirPods was damaged and they said we’ll take it to the store and they will give you a replacement. I’ve already verified your coverage so all you need to do is go to a store, make a claim, and you’ll get a new set. I go to the store and talk with a representative with the geek squad, they verify my coverage, take my damaged AirPod and walk off to the back for a while. They come back out and tell me that they have to send off my case and AirPods to Apple to have the one bad AirPod replaced, and it will be gone a few weeks, And I have to pay another 29.00 for a deductible. My issue is Apple care is being sold in the store, and the staff selling it, is giving misleading information. Best Buy don’t just exchange the specified item, they send it off to Apple for repair or replacement, and you have to pay a deductible. Its not just buy this coverage and will exchange out with a new one if you ever need to use your coverage. Just buy all Apple products straight through Apple. The middleman isn’t giving all the facts upfront.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is definitely worth the purchase for when you buy any apple product, even though there quality is great it’s still worth getting extra insurance for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare is fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is the single most reliable in stance you can have from a manufacturer to a consumer. I’ve never experienced an issue where Apple didn’t fulfill their end of the warranty process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Mind Purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used. Only got it for the ease of mind in the off chance that I needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is key.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get support to make sure that if anything goes wrong, I can count on Apple to make it good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ensure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is also quite good because if something happens with my AirPods, at least they can fix it or maybe l they can give me something new or at a low price of the regular price. I hope!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare 2 Year Plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare. + for AirPods - 2 Year Plan

    I would recommend this to a friend
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