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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1095 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,095 reviews
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very helpful. When my airpods stopped holding charge, I was able to get them replaced for free with very little hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well When Needed .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for any owner of airpods. Used it twice to replace lost and damaged airpod. Fast service and best buy made it easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    AppleCare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed in my line of work, great ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for any Apple product connoisseur!!! Loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headphones I have purchased. nose cancelling and audio is clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love listening to music. Highly recommend if you are a music lover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had to use my Apple care and I can’t believe how smooth it went! Would definitely recommend getting it with all Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top-Notch Customer Service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get in and get out, the associate was very nice and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but right ear pod low now smh so now it hasn’t even been a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who doesn’t like an Apple Product?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift even for an “non-native” technology user and reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare is fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is the single most reliable in stance you can have from a manufacturer to a consumer. I’ve never experienced an issue where Apple didn’t fulfill their end of the warranty process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this product for couple of yrs and I had no issues about it. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Female consumer could not fit and stay in my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like and keep these earbuds however they were very painful to wear and did not stay in my ears. They were too big for me and I had to return sound quality was good. It was just Frustrating to not get the full immersive experience because it did not fit properly. not sure if it makes a difference if you’re male or female, I am female, and it would not work for me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is definitely worth the purchase for when you buy any apple product, even though there quality is great it’s still worth getting extra insurance for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ensure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is also quite good because if something happens with my AirPods, at least they can fix it or maybe l they can give me something new or at a low price of the regular price. I hope!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Better than expected. Needed an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice AirPod good hearing, the bass is performed, the noise cancellation works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the cost

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for many years now and love them. I tried out the new generation and I still prefer this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish it was for three years

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife's one earbud stopped working one month after warranty ended

    I would recommend this to a friend