Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,073 reviews
Pros mentioned:
Protection
Rated 5 out of 5 stars
PROTECTION PLAN
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
ANYTIME YOU BUY ANY APPLE PRODUCT YOU SHOULD INVEST IN THE PROTECTION PLAN AVAILABLE!
I would recommend this to a friend
Rated 4 out of 5 stars
Recommend
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Value for money, all my family has it
Voice is very clear.
I would recommend this to a friend
Rated 2 out of 5 stars
Apple care
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I do not understand the dynamics of the Apple care insurance. I paid for a care but was told my devices couldn’t be replaced when I lost them
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Apple care
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Apple care always delivers i worth it get it today
I would recommend this to a friend
Rated 1 out of 5 stars
Too expensive
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wish for the price they would replace a single airpod, $69 to purchase a single one is insane.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Ok service for apple products
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The advocates was nice but I don't like having issues with Apple products and having to take them in to get serviced because I always end up being sent to Apple.
I would recommend this to a friend
Rated 5 out of 5 stars
Love them!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
love them! I have small ears and they fit perfectly! super easy to use!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Buy it
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Your are going to want to buy this to protect your investment.
I would recommend this to a friend
Rated 3 out of 5 stars
Needed because Air Pods dont last long.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
3 stars because i have not used the service yet, so who knows what will happen when i do need to use this warranty. I only purchased this because the past two generations have stopped working in less than a year.
I would recommend this to a friend
Rated 1 out of 5 stars
Not worth it
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best buy pro told me that the coverage covered one lost air pod once, and once only. Well my daughter lost one, and there was no way for them to replace it for me, so I bought one on eBay, don't fall for it if you think it will cover the loss of one air pod
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Preferred ipod 2
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Should have gotten the second generation. I miss the noise canceling mode. Orherwise they sound very good.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
AppleCare +
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You are much more likely to lose your airpods than to break them. I really wish that this plan included missing or stolen airpods.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Volume on Air Pods
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Volume keeps going down when using phone. Warranty didn’t honor the problem.
I would recommend this to a friend
Rated 3 out of 5 stars
No Loss or Stolen Coverage
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only gripe would be that it doesn't cover lost nor stolen headphones so my daughter has to buy another pair out of pocket.
I would recommend this to a friend
Rated 3 out of 5 stars
Protection plan apple
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I Haven't had to us it yet put im sure it’s amazing
I would recommend this to a friend
Rated 3 out of 5 stars
Complicated
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
seeems pretty complicatd compared to best buy geek squad warranty
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not purchasing again
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this plan at Best Buy and it was useless. Was told what it would cover at purchase but that was not the case. We were told even if one of the AirPods was missing the plan would cover the product. Even with all the pieces present the store stated to me that Apple would not replace it.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bad customer service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They should provide stolen or lost insurance too. Terrible customer service when I told them my item was stolen a few days after purchase and now I’m stuck with a balance and pay for someone’s else item.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Apple Care
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Apple always stands by there products. My daughter hasn’t opened the item yet. I know that Apple will take care of the problem with if something happens.
I would recommend this to a friend
Rated 3 out of 5 stars
Sound quality
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had some difficulty with the sound quality of the AirPods Pro.