Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1095 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,095 reviews
  • Rated 1 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get to use this warranty, it didn’t cover the case only the ear buds

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have them long and the sound was terrible waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad service and barely works

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got redirected 8 times and had to pay out of pocket and lost my AppleCare after

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste money on this

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good depending on locations for the use of the repair center

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you lose the AirPods they don’t cover you anything!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad, don’t buy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money, horrible service! Who does have time to wait around

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t put AppleCare

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns out I don’t get a lower price for my headphones even with AppleCare

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Total freedom and peace of mind!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ for my AirPods is essential. It allows me to use them however I want without the constant fear of breaking or damaging them. It’s the perfect way to enjoy the product to the fullest, knowing I’m fully covered regardless of what happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fully recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my daughter. Great charge life also great sound cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Postalmom4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have that peace that I know I do not have to worry about anything.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t access my care plan

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased but can’t access it. Don’t buy this from Best Buy. Buy direct from Apple

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect those pods! I'm really bad with airpods… this helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+ for Airpods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing an AppleCare+ plan makes sense for such a small item that could potentially have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection plan!! Love love love love love love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect yo self

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love having protection for my devices, this is a great way to provide that for yourself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have ability to repair if needed! Always great to have if service is needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the AppleCare and love it and we’re recommend it to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All my electronics are apple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never disappoints Apple quality is number one. Over all

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare for AirPods is a must-have for peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free who doesn’t like free gifts appreciate this very much

    I would recommend this to a friend