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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1025 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,025 reviews
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great extra and always helps. With teenagers who drop and damage things I was happy to receive Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had AppleCare and I’ve never had any trouble when I’ve had to use it to replace items. This is a great product and a great value purchased through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faulty EarPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thoroughly pleased with the service and quick response I received from the Apple team. My EarPods weren’t working even though I’d purchased them brand new. I took them to the technician, they found that one of the pods was faulty and promptly replaced them. I highly recommend that you purchase AppleCare every time you purchase an apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy grandson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is happy and he shares them with his mom when she goes on walks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my BF's birthday, and he loved them. He was always an Android type of guy. I've slowly been converting him to an Apple user. He now has an iPhone, iPad, and now an AirPods. All that's left is an apple watch.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Absolute Neccessity

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having this product would've been disastrous all of the times they've fallen or gotten mixed up in another case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $$$$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great !!!!!! Works very well!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes yes yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always invest in this no matter what..better that what the phone companies offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased AppleCare+ for my MacBook Pro through Best Buy, and overall, it’s been a solid investment with just a few caveats.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Make sense to get it !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extra layer of protection is what I call it especially when it gets broken or water damage!! 5 STARSS!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goood

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veeeeeeeeeeeeeeriiiiiiiiiiiiii goooooooooooooooood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for everyday use , travel , work and especially exercising essentially an everyday item

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use. But was thankful I had this just incase something went wrong! Peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my granddaughters AirPods so far haven’t had to use it but always safe

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Warranty review lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my warranty yet, but I'd recommend spending the extra money to protect an investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod 4s

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replace it no matter what so long as it’s not stolen or lost. So if you know it accidentally falls out your ear while hammering something; you’ll get ones you had new and free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good and noise cancellation is the best

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for teenager and husband! Anything that goes wrong Apple will take care of it

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    AppleCare 2 year plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had made a mistake and washed an air pods and do to us having AppleCare plus they took care of it right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shopping experience at Best Buy was quite good. The store offers a wide variety of products to choose from, and the customer service is attentive and efficient. The checkout process was quick, and the prices are competitive compared to other stores. It’s definitely a reliable place to find what you need.

    I would recommend this to a friend