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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1025 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,025 reviews
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No claims yet but happy with purchase. Lost previous AirPods and this gives me a great peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This Is a Must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I puchased this to protect my purchase. I am glad I did because I will be taking it in for a small repair which could have been expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Like Apple Care Plans

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears I am reviewing the BBuy Protection plan for the Air Pods, not the unit itself. I like having extended warranties on all equipment I buy from them, gives me a sense of security and SOMETIMES have used it. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this since the AirPods are my sons. I have already used it and it was an easy process.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great sound. My son loved them as a Christmas gift.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    worth buying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there has been times where i’ve damaged my airpods and luckily apple care took care of me and fixed them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called for support on my ear buds, they sent me new ones and stayed in contact until I had them working. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend these AirPods they are genuine amazing and the sound of them are just perfect! Highly recommend you buying it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personally

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for your personal use of music . I use them when at the doctors office waiting to be seen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple needs to fix charging issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a year and the right airpod no longer charges. This happens with every set i purchase Overall, the sound and performance are great other than charging issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the plan yet. Hopefully when it’s time to use I don’t have no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, I bought this because Murphy's Law lives at our house! It was affordable and I felt like I really got more than enough for the price I paid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this was a good idea because you never know!

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    BESTBUY FOR LIFE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought apple care with my airpods on a sale so i got it for normal price!. I know if i break my airpod’s best buy will be there to give me a replacements for cheap!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far with my AirPods! I love how I can’t hear the backround noise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this AirPods last few years and very happy with them as are very light and the sound quality is superb .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing never dissapoints me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These apple airpods are one of a kind apples best design yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have on you phone what if you broke it and you have applecare to take care of it just have to pay a little to get fixed

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care offers a great sense of security for me. I can rest easy knowing that if something happens to my products then all I need to do is bring it to Apple or Best Buy and it will be fixed properly and quickly. It’s a little extra money for a lot of peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Peace of Mind.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare has always been a staple for protecting my Apple products. I won’t purchase an Apple product without it!

    I would recommend this to a friend