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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1025 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,025 reviews
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    its a must buy for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to purchase apple care for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Haven’t used it yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet but I feel safer with it since I can get a brand new replacement if it breaks.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Warranty worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money zero hassle to use this warranty totally worth the peace in mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpods turned out to be great. Great quality and affordable. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Apple Care is a must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care does exactly what it says! Apple cares enough to replace anything that could possibly go wrong with no fuss. I can attest to that by experimenting.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m definitely happy I have protection incase I’m in one of those careless moments of my life and lose another one of these fellas

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AppleCare+ doesn't help with lost/stolen parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my case within months of purchase, apple store said applecare+ did not cover lost items. They charged me $75 to replace just the case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well, and a lot better than what I had in mind, very comfortable and the battery life is great. I would definitely recommend to buying for others, especially at the price of it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having protection on our devices is a must. Unfortunately accidents happen.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Necessary because they do slip out!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for anyone! The AirPods can easily slip out of your ears. I have had this happen and I haven’t had to use a claim yet, but it makes me feel better knowing I have the protection and protects my investment in my AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift good Granddaughters iphone. She loves them great sounds quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win some lose some

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed to learn that when your dog destroys your AirPods then you have catastrophic damage and not accidental damage and therefore no coverage. On the up side apple did credit mute for AppleCare purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work amazing and the sound quality is top tier

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Best Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont leave Apple without it. All my devices are covered under Apple care. Less stress and worry over damaging products. Much cheaper to pay this monthly and not worry about up front cost. Will be happy you got this opposed to paying for a repair service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product I have found in the headphones department

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    I Lost A Pod

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good back up plan. If I lose one of them, I can get it replaced as well worth the two-year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a good idea to have the insurance cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile purchase for accidents

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased my son some gen4 AirPods for Xmas and while I'm certain he will be careful with them, accidents do happen to everyone. This gives me a tad bit peace of mind should these every get damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased AppleCare+ for new AirPods I purchased for my wife. I usually buy coverage because I'll regret it if I don't. I've had to use it once. My son wore out his Beats earbuds and there were replaced hassle free.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend the protection plan due to unforeseen problems that may occur in the future.

    I would recommend this to a friend