Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1065 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,065 reviews
  • Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my BF's birthday, and he loved them. He was always an Android type of guy. I've slowly been converting him to an Apple user. He now has an iPhone, iPad, and now an AirPods. All that's left is an apple watch.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This Is a Must

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I puchased this to protect my purchase. I am glad I did because I will be taking it in for a small repair which could have been expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Music

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple music is all my favorite jams at my fingertips. I absolutely love it! You should try it out sometime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+ for my AirPods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the AirPods for my IPhone 16 plus, also the AppleCare+,,, Now I’m just enjoying myself peacefully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had AppleCare and I’ve never had any trouble when I’ve had to use it to replace items. This is a great product and a great value purchased through Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great peace of mind

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No claims yet but happy with purchase. Lost previous AirPods and this gives me a great peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    worth buying it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there has been times where i’ve damaged my airpods and luckily apple care took care of me and fixed them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this since the AirPods are my sons. I have already used it and it was an easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shopping experience at Best Buy was quite good. The store offers a wide variety of products to choose from, and the customer service is attentive and efficient. The checkout process was quick, and the prices are competitive compared to other stores. It’s definitely a reliable place to find what you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use headphones, I had no issues connecting them. They work great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend these AirPods they are genuine amazing and the sound of them are just perfect! Highly recommend you buying it!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care offers a great sense of security for me. I can rest easy knowing that if something happens to my products then all I need to do is bring it to Apple or Best Buy and it will be fixed properly and quickly. It’s a little extra money for a lot of peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great extra and always helps. With teenagers who drop and damage things I was happy to receive Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    BESTBUY FOR LIFE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought apple care with my airpods on a sale so i got it for normal price!. I know if i break my airpod’s best buy will be there to give me a replacements for cheap!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, I bought this because Murphy's Law lives at our house! It was affordable and I felt like I really got more than enough for the price I paid!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great sound. My son loved them as a Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personally

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for your personal use of music . I use them when at the doctors office waiting to be seen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased AppleCare+ for my MacBook Pro through Best Buy, and overall, it’s been a solid investment with just a few caveats.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    its a must buy for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to purchase apple care for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod 4s

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replace it no matter what so long as it’s not stolen or lost. So if you know it accidentally falls out your ear while hammering something; you’ll get ones you had new and free.

    I would recommend this to a friend
Sponsored