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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2299 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the protection, peace of mind, warranty, noise cancellation, insurance, price, replacement, Apple care, and reliability of the AppleCare+ for AirPods Pro - 2 Year Plan. They feel secure knowing that their AirPods Pro are protected and appreciate the peace of mind it brings. Customers also value the warranty and insurance coverage, as well as the reasonable price and easy replacement process. Overall, customers are satisfied with the AppleCare+ plan and find it to be a worthwhile investment for their AirPods Pro.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,299 reviews
  • Rated 5 out of 5 stars

    Handy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance comes in handy for back up or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love AppleCare, have it on every single Apple device I own. Can literally just message Apple support and they’ll seamlessly mail you a replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good insurance

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value but I have yet to be a victim of an Apple product failure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as Apple official page, but here great discount

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it if needed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it in case it’s needed and I think it’s worth getting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. Works great with iPhone. Pretty good battery life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pointless to have. Best Buy charges $29 to replace them when they crap out after a year plus you have to wait 5-7 days while they send them in to analyze the issue and ship you a new product. Also, the level of customer service from the Geek Squad is severely lacking.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection for Apple Products

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care+ is a good incentive for Apple products but I will mention that there are some exclusions like for lost earpods.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was glad I had it when I needed it. Hassle free and fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must to get !!! I dropped my last pair in water :(

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price for it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything good so far , I am sure they’ll respond good if we ever need it .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend buying this from Best Buy. Especially when you can buy your own from Apple themselves and make sure it works. I purchased this weeks ago and my AirPods say they still aren’t covered. I tried contacting best buy MANY TIMES to get this refunded and or fixed, and there online support told me they couldn’t give me a refund and I’d have to call there number. So I called them repeatedly, about 6 different times, to get this fixed and every single time, they told me they couldn’t help me and would need to transfer me to an Apple "specialist". Which btw, is literally Apple support, they just didn’t tell me this. After talking to the Apple lady she told me my device is indeed NOT covered and she couldn’t issue me a refund since I purchased this from best buy. Since then I’ve tried calling best buy again and the automated assistant won’t even forward me to customer support for this issue anymore. It tells me to go on my iPad and cancel it, or go in store (which I do not have the ability to do since I am working over the road in another state). At this point, Best Buy stole my 30$ and did not give me AppleCare+. I’m fed up with this huge hassle to get a refund for something I DIDNT RECEIVE. I’m just going to buy it from Apple myself and I’m done with this trash.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Care for AirPods.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet, but it is not too expensive to have with my Apple AirPods.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for easy repairs. Bought on all of my apple products. Cuts costs down if damage happens.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 3 out of 5 stars

    Apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the apple care. If it doesn’t work I just take it back

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Get it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “peace of mind” I got from buying AppleCare+ is priceless when considering how easy it is to loose an ear pod.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Care + Plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven’t had to use it this far but I’m very happy that it comes free with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Apple AirPod pros

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a volunteer audio engineer. The Apple AirPod pros are amazing. 3-D audio, crisp, and noise. Cancel is awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one. But it is little expensive item compared with other store

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PLEASE NO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't ever pay for this again. If you need this service outside of completely wrecking the product through your own negligence, then you shouldn't by the product. What I mean by this, is if your product breaks on it's own fast enough for this not to expire, then it's a bad product. And Apple products tend to break on their own frequently.

    No, I would not recommend this to a friend