Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2299 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the protection, peace of mind, warranty, noise cancellation, insurance, price, replacement, Apple care, and reliability of the AppleCare+ for AirPods Pro - 2 Year Plan. They feel secure knowing that their AirPods Pro are protected and appreciate the peace of mind it brings. Customers also value the warranty and insurance coverage, as well as the reasonable price and easy replacement process. Overall, customers are satisfied with the AppleCare+ plan and find it to be a worthwhile investment for their AirPods Pro.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,299 reviews
  • Rated 4 out of 5 stars

    Nice added security

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven't needed to use this. Got these for my AirPods Pro and wanted the added security since these aren't exactly cheap to replace.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A waste of money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with airpods- device stolen 10 days after purchase. Spoke to BestBuy advised to come into store. Geek squad advised that replacement would be $90..per piece - totaling $270. New device $250. What did I pay for? Its a definite waste of money!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use the plan so lets hope I don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so convenient to offer with purchase!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of apple but these airbuds are good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They should give the option to extend the warranty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They should give the option to extend the warranty, 3 years ago I bought some Airpods Pro and the sound is already very strange when I walk or move my head, unfortunately now I have to pay for the repair or replacement of the product, which by the way is very expensive for the short life span it has

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bad experience with the purchase, and there is no responsibility for incomplete delivery

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase AppleCare+ through Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely will not be purchasing AppleCare+ through Best Buy again. I lost my AirPods Pro and tried cancelling the coverage and I spent more than 30 mins on the phone with Best Buy where they kept transferring me to "another dept" until they hung up on me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care+

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this product very much but the only downside is that it takes around a month to get another pair of AirPods

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple care

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely do not recommend it buying it because they won’t replace them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Demure

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a safety net should come with some semblance of actual protection instead of having to pay for the entire product again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Helpful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. The telephone option is a computer loop without anyone to answer. The chat or message agents waste your time then send you to an Apple store. The agent did not know the difference between lightning and USB-C cable ends.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of $$

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase; was told it'd cover them if lost at anytime, turns out they dont cover that.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Anyways good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have this product when you purchase or use apple products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple care

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think it should be longer time it’s terrible for when you have issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    useless

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not get a chance to use the apple care. not long after i had them i lost one and was not paying another 96.00 for one ear piece. the sound quality sounded like a 29.00 set of hardwired ear pieces. I have all apple products but air pods pro are terrible and complete waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unfortunately you need this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad that AirPods probably will not last 2 years. Learned the hard way

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Coverage not worth it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the Air pods. But theft is not covered. Plus if you pay for the coverage from Apple upfront and they’re stolen you’re out all your money plus the money for coverage you now don’t need cause they were stolen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t help you at all and I don’t know what’s the point of buying apple care if you have to pay again when you want to claim apple care

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crapple apple says give me your money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you make a good product you should stand behind it without having to purchase a warranty. Oh wait Apple does not care about quality they just want to screw people out of as much money as they can. I don’t mind a company making money off of me if they make a quality product and stand behind it. But that’s not Apple.

    No, I would not recommend this to a friend