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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2299 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the protection, peace of mind, warranty, noise cancellation, insurance, price, replacement, Apple care, and reliability of the AppleCare+ for AirPods Pro - 2 Year Plan. They feel secure knowing that their AirPods Pro are protected and appreciate the peace of mind it brings. Customers also value the warranty and insurance coverage, as well as the reasonable price and easy replacement process. Overall, customers are satisfied with the AppleCare+ plan and find it to be a worthwhile investment for their AirPods Pro.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,299 reviews
  • Rated 1 out of 5 stars

    Best Buy Junk Store !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you get a review for just collecting the money Apple provides the service !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pointless they send you to Apple if you have issue

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought if we ordered the AppleCare plus through Best Buy, we would only have to deal with Best Buy if we had an issue., low and behold my son started having issues with his AirPod pro’s. Basically Best Buy told us there was nothing they can do & we had to contact apple. We contact Apple and they want him to send his headphones in & they would send him a new pair with the prepaid app box to return the old pair….of course they were going to charge the credit card until we sent the old ones back & that was fine but they ended up never sending the replacements, the box or charging my card.. so here we are less than a year later & im just bought him the gen 2 for Christmas. Definitely won’t be paying an extra $30 for this crap warranty again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple care+

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the Apple care would help but it does not help at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    anti theft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not include AppleCare with Theft and Loss Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has a better policy for their products that dont work properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers only damage! Does not cover lost or stolen!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the bad service and it doesn’t even fixe it’s weird

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ugh!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy I am not covered for lost or stolen devices when that’s partially the reason to carry insurance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this because it is not worth it on AirPods. You don’t lose one of them because you put them right back in the case after use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has not given me the chance to use Apple Music or Apple News with this purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good never used AirPods before and it fits in well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lost my airpods and they couldnt get me replacement

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Goof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good and i like the AirPods because of theo

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AppleCare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly recommend purchase of this extended warranty for the new iPhone 12.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can protect my new purchase. I’ve used this warranty on other apple products and it’s been so easy to fix or replace items.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Case Door

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened a claim for a lost bud because my door keeps opening without me knowing. I was told the lost bud was on me. He just opened the door 2 times and said it’s good. Well a week later it opened and I lost the right one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is consistently a goid product and easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea to have it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is always a good idea. Apple products are not cheap and having extra protection is always wise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple care

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time getting Apple Care but I would defiantly recommend that you give it a shot

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise , durable I wouldn’t use any other brand

    I would recommend this to a friend