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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5081 reviews

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98%
would recommend
to a friend

Customers are saying

Customers highly value the protection, peace of mind, coverage, and warranty that AppleCare+ offers. They appreciate the affordable price, hassle-free replacement service, and excellent customer service. However, some customers are concerned about the deductible and the fact that the screen may still crack despite the protection. Others mentioned that they purchased AppleCare+ because they are clumsy or because of the short battery life of the Apple Watch.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 5,081 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it but feel better about everyday use, knowing we have some protection for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care plus is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple support is great and very punctual. I have purchased plans for every apple product i have purchased and although you dont need the Applecare very often(great reliable products) they offer great support when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the series 1 watch, the settle difference of the watch makes a big difference. The built-in GPS was the number one reason for the upgrade. This feature helps map out your trail while running without the need of your phone being on you, which makes carrying less item when you out for a run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a need for this yet so I don't know how good it will actually be. I assume as with all Apple products it will be fine as we have never had trouble before. It was important to add this, especially for a watch which is more exposed and vulnerable than other products might be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully with purchasing this when I bought my watch, when I dropped my watch and cracked the screen it was so much cheaper getting it fixed then it would have been without having this! Definitely recommend for all new apple products!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Awesome waranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with thi waranty!! Everything covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I haven't needed to use the replacement plan on this apple watch 2 (purchased a year ago today), I always get the replacement plan, Geek Squad or extended warranties. They don't make things to last these days and 9 times out of 10, I end up using the plans. So glad to have it!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Good piece of mind but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew if buying these services is a good thing or a waste of money. Can't go wrong with Apple's service and support so good insurance I guess.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth having if you're a klutz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive read pros and cons about warranties but if you're accident prone, I think they are worth it. Especialy Apple Care. It seems a little better to me.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    apple plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best thing that could ever do. the only thing i don't like is the $65-$75 charge if the damage is your fault .. other than that i love the watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hard on my AppleWatch, as I have a labor intensive job. I was surprised it lasted 2 years. My watch however finally gave in shortly after my AppleCare ran out.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Worth it for the piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't going to get Apple Care for my watch but decided to in end. I feel much more comfortable wearing my watch every day knowing it's covered.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is not bad. You need some type of protection for your Apple products. Since this is the only protection plan, why not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any and all your Apple products. I have never had an issue of any significance with Apple care. Anytime service was needed there has been no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten Apple care with each apple device I have gotten. The one time I did not I needed a screen replaced and it cost me much more than the apple care combined with the service cost. I will always advocate for Apple Care. Another plus is you can take to the Apple Genius Bar for help any time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wouldn’t buy a apple product with out it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the AppleCare on a phone before and they replace it. So for the money you spend on a Apple product I would get the Apple Care!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A purchase you hope you never need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care Plus is a great addition to an Apple purchase. You hope you will not need to contact them but the experience is positive if you do. Representatives I have worked with are competent, pleasant, professional, and work with you to an agreeable solution. I wouldn't have an Apple product without it!.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gratefully, we haven't had to use the AppleCare yet and hope to never have to; it's simply nice to have the peace of mind should something happen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Never needed to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the price of the watch, I thought it would be a good idea to buy. He’s never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care+ is a PLUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Apple Care+ for all my Apple products. Yes, you have to pay for the Apple Care+ upfront but it is worth every penny. Whether, I call, email, chat, or go into an Apple Store I always get my issue resolved (which is a bare minimum. If the products fail, Apple will either repair or replace the items.

    I would recommend this to a friend