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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5081 reviews

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98%
would recommend
to a friend

Customers are saying

Customers highly value the protection, peace of mind, coverage, and warranty that AppleCare+ offers. They appreciate the affordable price, hassle-free replacement service, and excellent customer service. However, some customers are concerned about the deductible and the fact that the screen may still crack despite the protection. Others mentioned that they purchased AppleCare+ because they are clumsy or because of the short battery life of the Apple Watch.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 5,081 reviews
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the apple care was a smart move. Any scratches or damages will be replaced with a brand new item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care is a must (for me)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is reasonably priced for something you are wearing constantly, and plan to wear for at least a couple of years. The plan made sense to me on this purchase. I've used Apple Care plus on an iPhone when I needed it and I was sure glad I had it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Just in case....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Apple Care plan for my husband’s I-watch for peace of mind with such an expensive item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't usually buy into the warranties and such, but the Applecare for our daughter's Applewatch seemed the right thing to do. Wearing it everyday, and the chances of banging it against just about anything with normal wear, made it worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 4 out of 5 stars

    Not sure

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a year warranty already. Not sure if I need this yet but got in just Incase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Apple care with new watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Apple Watch our family has purchased. After using Apple care for other products, I wouldn't be with out it. Cheap insurance compared to cost of replace or repair with out it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This added protection was worth its weight, as I ended up needing this coverage as a result of the back of my Apple Watch detaching from the watch itself. This coverage allowed me to get a Total Replacement(new watch) to address the issue!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great knowing that it’s there just in case. It’s insurance nice to know it’s there if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I damage something lol!!! It seems to happen a lot... They are always friendly and eager to help!!! I’m thankful I purchase this with every apple product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a screen or battery replacement it is $79, you might as well just buy the warrenty for $50

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't ever say NO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sick and tired of getting stuck with repairs. Even more of a hassle is the shipping back and forth to services. That happened with my stereo, won't happen with any of my items again. Used it on my phone. At peace knowing it will protect my watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple’s Best Coverage for your Important Devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple’s own care & support that extends beyond the manufacturer’s warranty to cover most everything else. Well worth it for the added extension!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance policy for the Apple watch. Never used it yet but apples customer service is TOP NOTCH.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch 2 Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem that was solved quickly. My watch stopped working and a new one was sent right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky to to get the AppleCare . It replaced my watch glass for free and was done same day at the Best Buy shop.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Ready for anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my geek squad warranty I am comfortable using my watch without constant fear of something happening to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever broke my screen about two weeks after from dropping it and only had too pay 60$ instead of the full amount luckily I had the insurance and it was replaced and has been working great nothing wrong with it don't have no troubles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already used my apple care. My watch went black and thought I broke it, only having it a week. They told me how to reset it and everything worked again. They help out when ever needed. I use apple care for all my apple products. Its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan for big purchases so I can get assistance from the geek squad when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Granddaughter's Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Apple Care for our granddaughter's gift knowing that if she has any problems with it, she will be able find excellent service at locations all across the country.

    I would recommend this to a friend