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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5081 reviews

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98%
would recommend
to a friend

Customers are saying

Customers highly value the protection, peace of mind, coverage, and warranty that AppleCare+ offers. They appreciate the affordable price, hassle-free replacement service, and excellent customer service. However, some customers are concerned about the deductible and the fact that the screen may still crack despite the protection. Others mentioned that they purchased AppleCare+ because they are clumsy or because of the short battery life of the Apple Watch.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 5,081 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided that a protection plan was worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care, and the system at Best Buy for delivering services is a must have for any Apple product. You never know what could go wrong with tech, and the BB team is there to help honor the Apple Care guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it, don’t always need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it because there is an Apple Store nearby. If I have an issue I can go right there and get it fixed. With coverage for glass and a reasonable deductible, it is worth it for factory service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank god for Apple care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what I would do without Apple care! They are amazing and super nice! Broke my watch twice in the same month and got a new one the day after I called! AMAZING! Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get AppleCare.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is the best thing offered when purchasing Apple products. Apple makes it easy for problems to be fixed either in store or in the support chat. I recommend it with every Apple purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Deductible

    Rated 4 out of 5 stars

    Hope I never need to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as "insurance" but the deductibles make me hope I never need to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use my Apple Care plan for a cracked screen on an IPad and to return an Apple Watch. Although scheduling an appointment with Apple is not easy, once I met with the tech the problems were resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard from an Apple employee that if you break the screen on you watch WITHOUT Apple care it's almost as expensive as just replacing it. That being said, it's still not cheap to repair with this protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protection Policy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case...It is alway better to have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy the watch you need the Applecare+ because any repair that isn't warranty covered on the watch is crazy expensive. With the extra coverage then you'd only pay $50 to have it replaced/fixed by Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used AppleCare in the past with an iPhone. It was easy to set an appointment with at an Apple Store and they replaced my phone that had a cracked screen. I really liked how they cover accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is always a must! Two year contract is a lengthy time for not so much of an extra cost. Best Buy team member told me they would fix or replace for almost any reason. Even if it's simply scratched up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my watch. It does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care for 2 Years Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added and bought the extended Plan because I bought My Best Friend from Norway “Ramona” a brand new Apple Watch Series in Rose Gold for Her to go with Her Apple iPhone X that’s all folks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had great service with Apple and their products. If something isnt right, which is rare they will repair or replace at no charge. So worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best care for the watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in case I ever needed it. I have had to use it, but not for my watch. I buy apple care for all my Apple products and it never lets me down,

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a must. You don’t have to be worried if something happens.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the type of protection!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection for iwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Apple care for I watch I think this is a great deal since Apple will try and fix the watch if anything goes wrong with it and if the watch cracks Apple will replace it with a deductible of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple Care. Totally worth spending a little extra money for better service, especially for laptops, if you're not very tech-savvy.

    I would recommend this to a friend