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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3525 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the protection, peace of mind, warranty, and insurance that AppleCare+ provides. They appreciate the affordable price, easy-to-use nature, reliability, and sound quality of the product. However, a few customers have concerns about battery life, fit, and size of the AirPods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 3,525 reviews
  • Cons mentioned:
    Waste of money

    Rated 2 out of 5 stars

    I think its a waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it but Never used the AppleCare+ I think its a waste of money. They should have an incentive for people who never use it or increase the duration to like 4-5 years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Unfortunately Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately with the way Apple products are you have to pay more for additional protection, for the privilege of still having to pay to fix the issues that Apple products have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphone Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I bought the Apple care just in case because there is only what if... I haven’t used it for my headphones but it’s there still if I need it, I guess it’s nice to know I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years is nothing. After two years, your device starts messing up, and they can't do anything since it's out of warranty. That sucks.. Apple can do better if they want to be. BE BETTER.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It doesn’t cover lost or stolen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t cover list or stolen. I lost my left AirPod and had to pay for a replacement, which was $70 bucks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hopefully I dont have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better be safe than sorry but still a bit pricey at over 5% of the original price, my only gripe is that unlike applecare for iPhones they dont offer a lost option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    kind of good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Protection plan is great to have but it doesn't cover everything and is sucks because I paid money and its kind of a waste.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Inconsistent sound earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair to purchase because my first pair was not holding a charge well after owning the pair for a couple of years. They worked great and I used daily. My new pair is now not working properly on a regular basis. Many times there is no sound from the right ear bud. This is very disappointing since I’ve only owned these for a couple of months! I am now using my ok’d pair more than my new pair. I don’t know if the quality in the production has just gone down.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats By Dre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so sure about the beats, it’s just November and already the piece that goes around your ear has broken. They’re too expensive to break so easily!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a must on certain products and this is one of them. technology can work today and not tomorrow, avoid the frustration later.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keep falling out but I keep putting them back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t stay in my ears but I love everything else about them..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I think it’s ok for AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took Apple care for my daughters air pods and before some days something went wrong when we took to the store they said go to Apple store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Medina Campbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can I purchase AppleCare with my Beats by Dre so far so good I haven't had a chance to use it yet I hope I don't have to

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why isn't it included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be included with the purchase of ear pods since they should be able to not break in two years

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Go ahead and get it to protect your other buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well if you are going to be spending all that money on the head phones, then you might as well buy this product to go with it to to protect your investment in an expensive and overpriced item. Unless you don’t want to get sucked into spending more money on an already overpriced item, go ahead and buy this too. That’s what my uncle did anyways

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recenty had them paired to a galaxy phone and now i bought a iphone12 and can't seem to pair the headset to the iphone, i don't get why

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it. It’s still under store warranty and that’s what have covered them for the many of times they have been without them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't not think that they will honor the warranty on this product . i accidentally ran this item over with a car .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    need more time 10 years!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, but it should be for a lifetime replacement, as soon as this runs out my headphones will break most likely

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones however the left side keeps not working after you've had them for about 9 months

    I would recommend this to a friend