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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3525 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the protection, peace of mind, warranty, and insurance that AppleCare+ provides. They appreciate the affordable price, easy-to-use nature, reliability, and sound quality of the product. However, a few customers have concerns about battery life, fit, and size of the AirPods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 3,525 reviews
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really glad best buy offers protection plans. I often break things by acc3.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont think you need apple care unless you cannot hold onto or keep track of a pair of headphones. Get it together.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was cancelled. Because the product that I bought was returned. So I didn’t get a change to try the AppleCare.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gotta get it with an Apple Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer Geek Squad but Apple no longer allows it, so I guess this is the next best thing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Care Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably won't need it but it didn't cost very much so we are protected for 2 years

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    One Hour for replacement of a cheap item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the phone for ONE HOUR with Apple Care. I only needed a replacement cable for one in the box that was defective and would not work. What the heck---I paid for Apple Care and they can't send a 50 cable when quality control should've caught the defective cable! Quality Control failed at many levels, for a simple item, and Apple Care added misery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty 2 years for iphone12promax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years AppleCare has upped in price with less coverage benefits. It’s better than nothing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good coverage to protect your product, i would definitely recommend this for anyone that’s trying to protect electronics

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic protection plan. Super glad that we have not had to use it EVER. It seems to be a great deal for b.v the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple iPOd pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure extra money is worth it. Most warranties run out before most products would start having problems.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Care is Okay...but necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a pain to use when you have issues. We were told to go to an Apple Store...closest one is an hour away.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it’s not worth it to buy it unless you have kids who doesn’t like to take care of the their stuff

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care for headphones is important but the explanation of services is difficult to find.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure if this is worth it l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it is worth it. Bbought it for safety reasons tho.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I gave 3 stars is because I have never used it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LucyA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this plan is very spending, I hope it’s plan protection can be more cheap

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to review this as I haven't used it yet but I hope it is as good as the policy.!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case it breaks down in 2 years, its pretty small for its purpose and looks fragile

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yeah this proudct care plan is good what else is there more for me to say i dunno

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is really useful and mandatory and in reality to have for your products it’s worth every dime speaking from experience

    I would recommend this to a friend