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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3525 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the protection, peace of mind, warranty, and insurance that AppleCare+ provides. They appreciate the affordable price, easy-to-use nature, reliability, and sound quality of the product. However, a few customers have concerns about battery life, fit, and size of the AirPods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 3,525 reviews
  • Rated 1 out of 5 stars

    Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I no longer have an apple product and I have no purpose for apple care. The company know nothing about canceling or that I even have the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy this they dont cover anyting. Salesperson sold me on it when i tried to replace one of my headphones. They were not covered. BS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Cheap Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have Dr. Dre name on them but they hurt your ears, and the sound is so poor you can buy a cheap headphone and get better sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. You need to wait 30 days for your product to come back from apple. You need to go through geek squad which backed up for weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ear piece wouldn’t stay in my ear, with the tip on it. It came out, I don’t know when or where. I need a replacement for right ear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refunded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refunded for non delivery of air pod pros sold to me by pushy sales person.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i tried to get my airpods case repaired since it wasnt working and the man tried to make me buy myself another one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Activates before product has been received.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that it's ridiculous that this activates 2 days after you've placed the order, even though the product hasn't been received.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it but they didn’t cover my broken airpod bc I didn’t return it. I threw it away days before I called bc it was broken

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After you got the plan if something happen nobody wants to be responsible. I lost that money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this plan. It is worthless. Best Buy will refer you to Apple to schedule an appointment, which could take weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke after 2 months????? took it back to store no exchange? would have to wait 2-3 weeks to fix???? obsurd!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Applecare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it, we lost one air pod and they wanted over $100 to replace it. They've been on sale for $179.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It wasnt worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly this wasn't worth it. It was a waste of money especially because i lost the headphone. ANd the coverage was useless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste tour money! The geek squad will end up sending you directly to the Apple Store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all they are making it very difficult to fix airpods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sold on purchase insurance when it comes to Apple products THEY DONT BREAK!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not sync with apple care properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is horrible because Apple does not show any records of me having an extended warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dumb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should have life time warranty when you purchase it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought another AirPods to have them replace the ones I lost and they didn’t honor it. I am pist!!!

    No, I would not recommend this to a friend