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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3525 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the protection, peace of mind, warranty, and insurance that AppleCare+ provides. They appreciate the affordable price, easy-to-use nature, reliability, and sound quality of the product. However, a few customers have concerns about battery life, fit, and size of the AirPods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 3,525 reviews
  • Rated 1 out of 5 stars

    Hate them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always the run around with these folks at Apple

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not added to my ear pods. Not sure whom to call

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A must purchase item due to cost of the product

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must purchase item due to cost of the product...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DID NOT INCLUDE LOST! I’m upset by this. Terrible!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upsold a worthless warranty

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was told buy the sales rep that it covered loss or theft. I was very specific with them in the request. Went to use it for stolen beats, and was told it only covered damage.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I liked them but get protection on them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them did great for first year but then my mom had them in the car for the second year. Then they just never worked the same after that my husband used them at work each headphone would only last for 15 min at a time then have need to be placed in the case. may be because of water damage tho…. I loved them when they worked for me tho loop around the ear helped hold them on when other buds fall out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the service!! Kept it going after the initial trial

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is the best thing since sliced bread. So great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great expierience customer service was very welcoming and it led to me being a very loyal customer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is awesome! always good to be covered! probably the best case you can get is applecare+. affordable too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple care was needed I felt like never know but never had no issue and the headphones are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats with apple care +

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only headphones I’d buy, Applecare+ is an amazing add on! Lovin’ my purchase to this day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat head phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my sons headphones quickly and very professional staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it but never used it. I only recommend it if you are going to travel with them a lot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH EVERY PENNY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ... I purchased number different brand over the years and finally decided to spend the additional $$$ to get these and BOY WERE THEY WORTH EVERY PENNY !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why not

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed to use it. The plastic beats headphones turned out to be strong enough, they did break after 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal just in case. You never want to be the one who purchases a lemon...lol...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Pod Plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Plan! I definitely need this Plan to ensure that my AirPods remain operational.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good.............................................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good and holds well in my ears would definitely recommend to my friend

    I would recommend this to a friend