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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

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97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 5,145 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the support and warranty. It gives me the security I wanted for my IPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a worthwhile purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy AppleCare Plus for all of my iDevices, such as my iPad, iPhone, and Watch. Luckily, I have never had to use it, but I enjoy having the peace-of-mind that comes with it. Don't need to buy a case or worry about screen protectors. Best of all, once you are done with the device, you can get a prorated refund for the time remaining on your policy by calling AppleCare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one and protectes my phone .no need to worry abt my phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having apple care in the past made a huge difference. Only paid 50 bucks when the iPad was damage and beyond repair so they sent another one. Tried to go back a few years later without it and cost is about 320. Definitely makes a difference especially if the product is for a child

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, would be lost without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great but getting there was something else. I wanted this for my grand-daughter for school and personal use, hence the extra protection. The purchasing location told me to walk in at any time to have the extras put on. Geek Squad told me no, I needed an appointment. Took my purchase to another BB store. I eventually got waited on and the installations completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave home (or the store) without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making the investment in any high-end Apple product most definitely warrants making the additional, small, and very economical additional investment in AppleCare+. AppleCare+ has reset the industry standard in providing post-purchase coverage, and no Apple buyer should be without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very inportant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really need this in case of drops or stops working great plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm over a year into the 2 year AppleCare+ plan for iPad and haven't had to use it yet. My iPad mini is still working great and hasn't needed any kind of care. However, it's nice to know the plan is there in case we do need it in the next nine months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are thinking of purchasing an iPad Pro for your college student I highly recommend adding this to your initial purchase. It will give you a little peace of mind, and save you some money when your student accidentally drops their iPad. We were not sure about purchasing the Apple Care+, but we are glad we did, and we will add it to any of our future Apple product purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Extended AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I have only had to use a couple of times over the past 10 years, and I have had dozens of Apple products, I always feel better knowing I have Apples full support for the additional time with the AppleCare+. You can't get better than Apple at any price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great care at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage plan for my iPad device is outstanding. This is well worth the price paid to get great service and support. I have used it a lot for my iPad device that is getting to its two year old age.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare adds the extra warranty and you get 2 years customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take the worry out of your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! I no longer have to worry about my new iPad! This extended warranty give me peace of mind. These high tech instruments need expert support..with Apple Care you get it and never have to be concerned about going with out answers or getting it back up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection for mishaps and Support for problems that may arrise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection for my new IPad and it provides me with everything that I was looking for in such a plan. Very affordable and well worth having this type of protection. Best Buy employee was able to answer all of my questions regarding AppleCare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Apple Care. My son got his i-pad busted twice during 2-year service. Both times it was replaced or repaired (looked brand new) without any hassle. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steal for Apple care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you buy a new product you want to make sure it is covered. All Apple products come with one year of AppleCare, but Best Buy was selling and additional 2 years for a really great price. Haven’t had to use it yet, but knowing that I could get a replacement over the next 3 years if anything happens is a great peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of the many reasons why I am an Apple loyalist. They stand behind their product. I bought an iMac in 2017. I never had an issue where I needed to send it in to Apple care but, It gave me the confidence to pay out of pocket for the Desktop iMac computer. Anytime I needed help with any issue with my iMac they helped me fix over the phone. When I decided to purchase this iPad, again out of pocket, it was a no brainer. AppleCare gives you peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance for the iPad Air 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not 100% convinced that the Applcare+ for the iPad Air 2 is worth it. The Best Buy employee explained to me how the plan worked and the additional fees you have to pay in case I ever make a claim. I guess the peace of mind is worth the price though. I also share this tablet with my children, so you never know what they'll do to the tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have on Apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything that you are purchasing that costs money especially over $1000 and up is good for you to have. This is definitely good for Apple products given they only want you to pay them for everything. So for something like an iPad Pro 12.9 in, this was a must.

    I would recommend this to a friend