Customer Ratings & Reviews

My Apple care service is very good. It is easy to get help when you need it. Apple staff are very knowledgeable.

Happy that I got apple care to extend our warranty

I haven't used Apple Care yet for my iPad. I have read what it covers if anything does happen it will cost less. I only got coverage because my daughter tends to drop things.

Highly recommend anyone who uses their device more than once a week to get this since it pretty much gives you a freebie regardless of what happens to your device ! Awesome !

For the money its worth it completely. I am having an Apple iPad Air 2 repaired right now with an out of warranty charging port problem. That's gonna cost me $150.00.

I feel safe knowing I won't have to pay full price for a new iPad if my rough little toddler goes crazy on the hardware. Two years and I get great support if there are any issues.

We had some questions about making a transfer of pictures to our computer from our ipad.They were very helpful and stayed on the phone as long as needed to solve our problem.

I bought 1 bought my daughter one and my sister and brother end up buying one I truly recommend thank you for good quality

it is a good back- up to have if you can afford it covers lots of aspect of item would get again in future

So far I haven’t had to use this, but hopefully when I do it will work out easier than most Best Buy service calls

I only got this because they cover the accessories also, which is a plus. Usually the charging USB wires break first and since he is a 9yr old wanna the extra protection...

I have absolute confidence in the Apple technical support staff. They are very responsive whether by phone or walk-in. I always add Applecare when I buy an Apple product.

Got this for piece of mind for the iPad I got for my niece. If you are going to spend hundreds of dollars on something that can break easily, then you need to be covered.

Even though I have never had to use it, I am happy knowing I have in in case of emergency

I feel that if you purchase an Apple product that you should invest a little more to cover it if something happens to it. Cheaper than starting all over buying a new one.

It is a good purchase if your clumsy or have children. Two years of protection on your iPad.

Definitely like the apple care plus 4 iPad it’s a two-year plan and I know for at least two years my Pad Is Safe.

Unfortunately, I cracked my iPad within a couple days of purchase.....I was under the impression that Apple would simply hand over a replacement if the screen broke.....I tried this (two consecutive days) while trying to leave for work 3 states away from home..... The Apple Store admitted they had dozens of the same model, color, & storage capacity in stock....Unfortunately they refused to replace the iPad while I was standing there in the store because they were "designated for sale" with no apparent purchase reservations....very disappointing after buying the iPad Pro (256GB Space Gray), Smart Keyboard, & Apple Care all at the same time ($1,200+ after a special)

Wish I didn’t buy apple care because all apple products come with warranty. So expensive purchase. It doesn’t renew.

Never had a problem so, never used the service. Seems ok to have especially its for your children play pad.