Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

Rating Filter

97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,145 reviews
  • Rated 3 out of 5 stars

    Apple Care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used " Apple Care" yet so have no opinion.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It's ok...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stopped doing their protection plans on these for who knows why and I dont get why. ROI? Apple care is a joke to try and get done. However if you need to use it in the 2 years it does help if Apple doesn't screw it up trying to fix it the first time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told the warranty does not cover me if I lose my device. Not happy with that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't purchase an apple device without apple care.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Coverage for iPad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You almost need this because Apple products are so fragile. Or buy an Otter Box.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No problems so far

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use this, Ipad very reliable for two years

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it but I have before, and it covered the glass breakeage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unused

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AppleCare has not been used yet so I am unable to review and rate at this time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It'd apple care bru

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's apple care. I'm not sure there's much to say about it. I do know that I bought it along with the purchase of my mom's ipad. I think that apple care is really what you make it, if you need it. We haven't needed it so far, so

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the purchase. Screen cracked and iPad was replaced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase and needed for the system just in case

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't needed it yet,,,,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If and when I may need this service, I hope the ease of use will be outstanding

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the prices of the ipad this is a must have. worth it if we have to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't had to use, but nice to have incaee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is nice to have if needed, I have it on all my apple products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    haven't had to use yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know since we haven't used yet. Initial instructions have been confusing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Neutral

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it since no damange can not recommend this for that reason

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't needed it. Hopefully won't need it. But it's there if I do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just bought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just bought my new i pad, and have had great customer service in the past.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    expensive insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most of these service plans are way to expensive ...this one is no exception

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad air 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok machine but returned it since it was going to function as i needed it to

    I would recommend this to a friend