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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 550 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and insurance that AppleCare+ offers. They feel it is a must-have, especially for kids and those who are clumsy. Customers also appreciate the warranty and replacement options that come with the plan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 550 reviews
  • Pros mentioned:
    Insurance, Protection, Warranty

    Rated 5 out of 5 stars

    Coverage a must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your device at all costs. This warranty here will provide coverage for any accidents which may happen during your ownership. I highly advise this coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact apple products have apple care because it covers majority anything that can be wrong with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPad Ever!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPad I have ever had. Will being buying another one real soon. Easy to use and navigate

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Care protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know my iPad will be covered for a few years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Segurity

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always is better the security, Im happy with my appleCare

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Applecare

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great service, I add protection to everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a wonderful protection plan, you don't have to worry and whatever they respond within the terms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my new tablet. I had to replace my generation 8 with a generation 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use Apple care but I’m glad it’s there if we were to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care has saved me sooooo much money on repairs. It’s my kid’s iPad so it was necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to buy it here. I got the confirmation email almost immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tech an quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device exelent for students is a good invest , the features you found on it are very amazing,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have now days.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been repairing my own devices for years, but with all the changes, complexities, and tools needed, AppleCare is now a no brainer. It's not worth the risk. Just consider it in the cost like taxes and shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind
    Cons mentioned:
    Drop

    Rated 5 out of 5 stars

    Good insurance against mayhem.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased AppleCare in the past. A must have for my under 12 year old for new iPad. She will drop it at some point. Good piece of mind

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Warranty

    Rated 5 out of 5 stars

    iPad warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my granddaughters iPads for Christmas and since they are only eleven and twelve and have to be around some not too stellar people, I decided to get the warranty for them. I hope I never have cause to use it, but it sure is comforting to know it’s there “just in case.”

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wifes ipad this past Christmas. Ive owned Apple products for a very long time now and they never give me any issues with replacement phones, ipads watches or macbooks. Worth paying for the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy and their service plans are EXCELLENT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an iPad and service warranty through Best Buy for my child. My child is tough on the iPad including dropping the device on occasion. Best Buy has a good service department and they were able to make all needed repairs to the device. The device is still operating like when it was new. I will continue to use Best Buy and purchase their service contracts because of their excellent service and reputation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have. Have used it in multiple situations as a parent with wild kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any IPad user, if you break it you’re gonna need this. But your going to have go to the Apple Store not Best Buy for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with apple care , when my screen crack they had it fixed in a few days. Great customer service as well . Would recommend purchasing this!

    I would recommend this to a friend
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